Housekeeping was v bad . The TV and dryer in my room did not work . No phone directory or in room dining menu . Every time I called the response time was v poor .

Housekeeping was v bad . The TV and dryer in my room did not work . No phone directory or in room dining menu . Every time I called the response time was v poor .

Room was great except the very noisy a/c!

Room was great except the very noisy a/c!

I paid sar130 for breakfast, but if I book a room from the IHG website, then the breakfast price will be sar48, which is unbelievable.

I paid sar130 for breakfast, but if I book a room from the IHG website, then the breakfast price will be sar48, which is unbelievable.

Pros: Parking was crowded. Garage was full, first day parked outside next to building. Second day in front of the building. Check in/out was quick/ easy. Staff is helpful/ kind. Facilities were clean/ lobby decor was nice. My suite 1807 was clean/spacious. Bed was comfortable. Found the extra pillow in a drawer. Bathroom is very spacious/clean although the shower has some wear/tear with regards to the floor tile. It has useful aminities. It has a Jacuzzi tub which I'm not sure if it works. Cons: Refrigerator was placed outside of the cabinet which I found to be a bit tacky looking. Shower floor tile has noticeable wear/tear. Couch has visible white stains on cushions that looked suspicious 😝 Phones in room were disconnected. We didn't realize this until the last day when we were calling to order room service. We were able to get only one of them to work. I gave this hotel 3 ⭐⭐⭐ mainly due to lack of enforcement of the Covid-19 health/safety protocols not being enforced. The rules haven't changed. Unmasked guest were allowed to enter/sit in hotel lobby/ignore security's request to wear a mask. One man, I don't know if he was a guest or not, entered/ignored security's request for tawakkalna, temperature check/to wear a mask.

Pros: Parking was crowded. Garage was full, first day parked outside next to building. Second day in front of the building. Check in/out was quick/ easy. Staff is helpful/ kind. Facilities were clean/ lobby decor was nice. My suite 1807 was clean/spacious. Bed was comfortable. Found the extra pillow in a drawer. Bathroom is very spacious/clean although the shower has some wear/tear with regards to the floor tile. It has useful aminities. It has a Jacuzzi tub which I'm not sure if it works. Cons: Refrigerator was placed outside of the cabinet which I found to be a bit tacky looking. Shower floor tile has noticeable wear/tear. Couch has visible white stains on cushions that looked suspicious 😝 Phones in room were disconnected. We didn't realize this until the last day when we were calling to order room service. We were able to get only one of them to work. I gave this hotel 3 ⭐⭐⭐ mainly due to lack of enforcement of the Covid-19 health/safety protocols not being enforced. The rules haven't changed. Unmasked guest were allowed to enter/sit in hotel lobby/ignore security's request to wear a mask. One man, I don't know if he was a guest or not, entered/ignored security's request for tawakkalna, temperature check/to wear a mask.

I didn't like the service room! The indian guy in the kitchen told me the soup for today is vegetables and chicken and he sent only vegetables with no chicken 😕 kind of cheating 😑 😕

I didn't like the service room! The indian guy in the kitchen told me the soup for today is vegetables and chicken and he sent only vegetables with no chicken 😕 kind of cheating 😑 😕

Bad experience with the staff in restaurant and room service

Bad experience with the staff in restaurant and room service

Near Starbucks

Near Starbucks

Nothing unique another holiday inn

Nothing unique another holiday inn

Very Noisy and bad hotel. Not clean!

Very Noisy and bad hotel. Not clean!

I paid through expedite as it shows clearly breakfast for two persons. That's what also appeared in my receipt, but the hotel charged me 40$ for the second person. When I called Expedia, they said it depends on the hotel policy

The reception staff is friendly and helpful.. rooms are clean and comfortable but there are some annoyances because I got a connecting room..

The reception staff is friendly and helpful.. rooms are clean and comfortable but there are some annoyances because I got a connecting room..

I paid through expedite as it shows clearly breakfast for two persons. That's what also appeared in my receipt, but the hotel charged me 40$ for the second person. When I called Expedia, they said it depends on the hotel policy

The reception staff is friendly and helpful.. rooms are clean and comfortable but there are some annoyances because I got a connecting room..

Perfect location and nice facilities. Close to city center.

Perfect location and nice facilities. Close to city center.

I always stay at this hotel in Riyadh the prices are good and the rooms are nice and clean. The staff here is the best they are very helpful and friendly.

the hotel is located in nice and vital area. The hotel breakfast buffet is perfect, and multiple choices of food. The room is comfortable and equipped with all necessary guest daily use Don't miss it.

the hotel is located in nice and vital area. The hotel breakfast buffet is perfect, and multiple choices of food. The room is comfortable and equipped with all necessary guest daily use Don't miss it.

Nice clean room , very friendly stuff They room was hygienic clean

Nice clean room , very friendly stuff They room was hygienic clean

I like this hotel I have stayed many times because the rooms are spacious and affordable. I wish they would update the rooms a little and give more amenities and toiletries in the rooms. If you get a room with a view it’s nice the rooms without a view are creepy I hate them. The food isn’t good and it’s expensive I order outside now. The underground parking is a nightmare for large vehicles park on the street if you have a SUV or large car. The service is always excellent and check in is a breeze. I enjoy the privacy at this hotel no one bothers me and that’s what I want the most.

I like this hotel I have stayed many times because the rooms are spacious and affordable. I wish they would update the rooms a little and give more amenities and toiletries in the rooms. If you get a room with a view it’s nice the rooms without a view are creepy I hate them. The food isn’t good and it’s expensive I order outside now. The underground parking is a nightmare for large vehicles park on the street if you have a SUV or large car. The service is always excellent and check in is a breeze. I enjoy the privacy at this hotel no one bothers me and that’s what I want the most.