The Check in Information that the reception is open to 22:30 and you have contact the Hotel before you arrive for an access code and the room no. I write lots of mails and got no answer. I called them and the told me, the reception is open. Later i got a answer when i was on the flight.

The Check in Information that the reception is open to 22:30 and you have contact the Hotel before you arrive for an access code and the room no. I write lots of mails and got no answer. I called them and the told me, the reception is open. Later i got a answer when i was on the flight.

Good location !

Good location !

Overpriced. Room 9 small, sad, uncomfortable, interior. Same price (85) you can stay in a much better hotel in the same area. You should not be paying more than 50 euros max for that tiny gloomy room without even a desk to put your laptop and work, or put your luggage without tripping on it. Avoid it.

Overpriced. Room 9 small, sad, uncomfortable, interior. Same price (85) you can stay in a much better hotel in the same area. You should not be paying more than 50 euros max for that tiny gloomy room without even a desk to put your laptop and work, or put your luggage without tripping on it. Avoid it.

very loud, the walls are paper thin and you hear the receptionist yelling, the guests coughing in their rooms, grossly clearing their throats, going to the bathroom etc

very loud, the walls are paper thin and you hear the receptionist yelling, the guests coughing in their rooms, grossly clearing their throats, going to the bathroom etc

Location, shower, staff

Location, shower, staff

Good location. Very bad WiFi connection in our room. The water in the bathroom sink drains very slowly.

Good location. Very bad WiFi connection in our room. The water in the bathroom sink drains very slowly.

I stayed with my 10-year-old son at Bilbao City Room for a two-night stay in the city. It was a perfect location to visit the Guggenheim Museum (walking distance). It is also a walking distance from the train station. The rooms are comfortable and clean, but if you tend to suffer from the heat, note that there is no air conditioning in the room. Ours had a ceiling fan and the window opened on a quiet courtyard. If you're looking for a good restaurant nearby and feel for Mexican food, try the Chilango.

I stayed with my 10-year-old son at Bilbao City Room for a two-night stay in the city. It was a perfect location to visit the Guggenheim Museum (walking distance). It is also a walking distance from the train station. The rooms are comfortable and clean, but if you tend to suffer from the heat, note that there is no air conditioning in the room. Ours had a ceiling fan and the window opened on a quiet courtyard. If you're looking for a good restaurant nearby and feel for Mexican food, try the Chilango.

Our concierge when we arrived was a great help in pointing out places to visit in the city. His recommendations became our itinerary for the visit!! He was very knowledgeable about the several buildings by world famous architects that have been built in Bilbao. The Guggenheim is just but one of many! One of the more interesting was the adaptive reuse of the Alhondiga by Phillipe Stark, but you have Calatrava, Ando, Moneo, Silva, so many more! Thank you so much to our first concierge at Bilbao City Rooms!

This hotel is right on the Main river and right next to a lock where ships navigate past a dam. You can watch big tankers and small boats raise and lower as they pass by. There is a walkway across the dam and you can visit a village on the opposite bank. Ice cream shop over there, but we didn't have time for that. Also the hotel fronts onto a riverside bike path and you see cyclists passing by. Check with the hotel - it looks like you might be able to get a bike. Also, the brew pub is great and has really nice food. It's about 30 Euros and 15 minutes from the airport, and worth it for the peace and quiet. We stayed one night each way on our trip, and loved it!

This hotel is right on the Main river and right next to a lock where ships navigate past a dam. You can watch big tankers and small boats raise and lower as they pass by. There is a walkway across the dam and you can visit a village on the opposite bank. Ice cream shop over there, but we didn't have time for that. Also the hotel fronts onto a riverside bike path and you see cyclists passing by. Check with the hotel - it looks like you might be able to get a bike. Also, the brew pub is great and has really nice food. It's about 30 Euros and 15 minutes from the airport, and worth it for the peace and quiet. We stayed one night each way on our trip, and loved it!

Our concierge when we arrived was a great help in pointing out places to visit in the city. His recommendations became our itinerary for the visit!! He was very knowledgeable about the several buildings by world famous architects that have been built in Bilbao. The Guggenheim is just but one of many! One of the more interesting was the adaptive reuse of the Alhondiga by Phillipe Stark, but you have Calatrava, Ando, Moneo, Silva, so many more! Thank you so much to our first concierge at Bilbao City Rooms!

Locks on doors, no a/c

Locks on doors, no a/c

Central location good but hard to find. Hotel rang me, which helped as they were able to direct me. Small room with tiny windows with no view.

Central location good but hard to find. Hotel rang me, which helped as they were able to direct me. Small room with tiny windows with no view.

Very nice for a one-night stay to be close to the Guggenheim. Friendly and helpful staff. The only minus - in summer - is that there is no A/C. We were there in late June and it was OK, but I would want to be there in midsummer!

Very nice for a one-night stay to be close to the Guggenheim. Friendly and helpful staff. The only minus - in summer - is that there is no A/C. We were there in late June and it was OK, but I would want to be there in midsummer!

Mostly good, except that the shower was too small and that we had to keep the entry key card in the door slot in order to keep the light on.

Mostly good, except that the shower was too small and that we had to keep the entry key card in the door slot in order to keep the light on.

Staff was extremely friendly , rooms were big updated clean quiet and modern ! Great location a few blocks from the Guggenheim with a ton of restaurant choice right outside the door! I would definitely stay here again! Highly recommended

Staff was extremely friendly , rooms were big updated clean quiet and modern ! Great location a few blocks from the Guggenheim with a ton of restaurant choice right outside the door! I would definitely stay here again! Highly recommended

This was a great location for assess to the central train station, the bus stop to the airport, the big museums and local shops. The room was big and comfortable. The fridge and kettle a happy bonus. Reception staff were friendly and helpful.

This was a great location for assess to the central train station, the bus stop to the airport, the big museums and local shops. The room was big and comfortable. The fridge and kettle a happy bonus. Reception staff were friendly and helpful.

The saving graces for BC Rooms are the location (only 5 mins walk from the Guggenheim museum) and somewhat friendly staff. But this is when it stops. We had a very damp smelling room. After notifying staff we got new sheets (as the smell emitted from the beds) and an air-freshener!!! Which helped for about a day but the smells came back. All hotels were booked during our stay, so we had no other option but stay. As mentioned by other reviewers the 'hotel' must have been a former hostel with all its downsides still present - the walls and doors are thin, you hear the neighbours, equipment is the bare minimum, very small rooms, no aircon just a very loosely rotating fan. Conclusion: this might be an option for an emergency stay for a night, but I'd be looking for another place to stay in Bilbao.

The saving graces for BC Rooms are the location (only 5 mins walk from the Guggenheim museum) and somewhat friendly staff. But this is when it stops. We had a very damp smelling room. After notifying staff we got new sheets (as the smell emitted from the beds) and an air-freshener!!! Which helped for about a day but the smells came back. All hotels were booked during our stay, so we had no other option but stay. As mentioned by other reviewers the 'hotel' must have been a former hostel with all its downsides still present - the walls and doors are thin, you hear the neighbours, equipment is the bare minimum, very small rooms, no aircon just a very loosely rotating fan. Conclusion: this might be an option for an emergency stay for a night, but I'd be looking for another place to stay in Bilbao.