Pretty decent size of the rooms. What we didn’t like is the no direct access of transportation , poor customer service and overall condition of the rooms . Very outdated and poor maintenance of the rooms .

Pretty decent size of the rooms. What we didn’t like is the no direct access of transportation , poor customer service and overall condition of the rooms . Very outdated and poor maintenance of the rooms .

I like the location and the property's condition!

I like the location and the property's condition!

Absolutely loved staying here. All of the staff were amazing. All of them tried to speak Enlgih with me and were super nice. The facilities are just amazing!!! Will come back for sure!!!

Absolutely loved staying here. All of the staff were amazing. All of them tried to speak Enlgih with me and were super nice. The facilities are just amazing!!! Will come back for sure!!!

Love the location. They have complimentary steam room, sauna and pool. Convenient location in an Old City. Close to the Harbor Walk and the tram to the observation deck and Flame Towers. They are offer taxi from the airport for an extra charge, what was really convenient for us. Very helpful and pleasant staff. Also have a rooftop restaurant with a stunning view of the city. Highly recommend.

Love the location. They have complimentary steam room, sauna and pool. Convenient location in an Old City. Close to the Harbor Walk and the tram to the observation deck and Flame Towers. They are offer taxi from the airport for an extra charge, what was really convenient for us. Very helpful and pleasant staff. Also have a rooftop restaurant with a stunning view of the city. Highly recommend.

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Excellent Property although staff was forcing us to use Taxi for Airport and wanted to charge 100 Manat while we used Bolt App and paid 16 Manat for same thing. Trying to cash on tourist at reception is not welcoming at all

Excellent Property although staff was forcing us to use Taxi for Airport and wanted to charge 100 Manat while we used Bolt App and paid 16 Manat for same thing. Trying to cash on tourist at reception is not welcoming at all

I am satisfied with my stay at the hotel. The hotel is in an excellent location and on the fourth floor is the hotel restaurant with an excellent view of the old town and the Caspian Sea. The hotel staff is friendly, accommodating and everything we asked for was met.

I am satisfied with my stay at the hotel. The hotel is in an excellent location and on the fourth floor is the hotel restaurant with an excellent view of the old town and the Caspian Sea. The hotel staff is friendly, accommodating and everything we asked for was met.

I would recommend the hotel for its great location (close to the metro, view of the three flames and in the Old City). The room was great. The breakfast is a generous if slightly monotonous buffet and other meals I ate there were of good quality and inexpensive for the rooftop location. The sauna/dunking pool needs to be booked in advance but is a nice relief after walking around Baku all day. Julie (at the reception) was really helpful and an example of "customer service" for all!

I would recommend the hotel for its great location (close to the metro, view of the three flames and in the Old City). The room was great. The breakfast is a generous if slightly monotonous buffet and other meals I ate there were of good quality and inexpensive for the rooftop location. The sauna/dunking pool needs to be booked in advance but is a nice relief after walking around Baku all day. Julie (at the reception) was really helpful and an example of "customer service" for all!

It’s good hotel but I don’t know how this was classified as 5 stars, it’s absolutely not look like 5 stars (looks 4 or 3.5). Good location in old Baku, however it’s very hard to access it by Taxi, mostly u need to walk for few mins (3 to 10 arrive or to leave). Staff was freindly, but service not available 24 hours (only from 9 am to 6 pm).

It’s good hotel but I don’t know how this was classified as 5 stars, it’s absolutely not look like 5 stars (looks 4 or 3.5). Good location in old Baku, however it’s very hard to access it by Taxi, mostly u need to walk for few mins (3 to 10 arrive or to leave). Staff was freindly, but service not available 24 hours (only from 9 am to 6 pm).

Good service. Breakfast was not as good as we wanted. Staff did not want to add more even if it was an hour left until it was over. TV did not work in our room. Overall I would give it a 4 out of 5.

Good service. Breakfast was not as good as we wanted. Staff did not want to add more even if it was an hour left until it was over. TV did not work in our room. Overall I would give it a 4 out of 5.

The staff at the front desk were amazing, really lovely. Location in the old town is great though not good for taxi pick ups and drop offs (would’ve been good to get this information from the hotel beforehand as we had quite far to walk and lots of bags as it was the start of a long trip and it was F1 weekend so there were street closures we weren’t aware of near the hotel). I’m not sure how this place while not bad qualifies as a 5 star hotel. No black out curtains so it was very bright in the mornings making it hard to sleep, and the toiletries bottles in the bathroom looked either very old or reused because the labels on them were worn off. Very strange. Not an issue in itself but not what you’d expect from 5 star and might be worth them installing those shower gel dispensers instead. Breakfast wasn’t great but the view from that floor is lovely. If I came back I would choose a more central hotel perhaps a good quality 3 star that does it well.

The staff at the front desk were amazing, really lovely. Location in the old town is great though not good for taxi pick ups and drop offs (would’ve been good to get this information from the hotel beforehand as we had quite far to walk and lots of bags as it was the start of a long trip and it was F1 weekend so there were street closures we weren’t aware of near the hotel). I’m not sure how this place while not bad qualifies as a 5 star hotel. No black out curtains so it was very bright in the mornings making it hard to sleep, and the toiletries bottles in the bathroom looked either very old or reused because the labels on them were worn off. Very strange. Not an issue in itself but not what you’d expect from 5 star and might be worth them installing those shower gel dispensers instead. Breakfast wasn’t great but the view from that floor is lovely. If I came back I would choose a more central hotel perhaps a good quality 3 star that does it well.

We loved our stay here. The location is premier - inside the old city walls, but a very easy walk to everything you want to do or see in Baku. The staff is super helpful and friendly, the breakfast spread is huge and delicious, and our room was more than we hoped for. We would highly recommend Shirvanshah to any Baku traveler.

The service was not good at all. U must tell the front desk in order to clean the room. it was below average of 5 star hotel.

The service was not good at all. U must tell the front desk in order to clean the room. it was below average of 5 star hotel.

It is such a wonderful new hotel in the old city of Baku. I instantly fell in love with it. It is veery central to the metro station "Iceri Seher". Other main places are easily accessible by a less than 10 min walk. The rooms are very clean and beautifully designed. The hotel stuff is 24h available and beyond kind. They try to make your stay as comfortable as possible. I would come back anytime !

It is such a wonderful new hotel in the old city of Baku. I instantly fell in love with it. It is veery central to the metro station "Iceri Seher". Other main places are easily accessible by a less than 10 min walk. The rooms are very clean and beautifully designed. The hotel stuff is 24h available and beyond kind. They try to make your stay as comfortable as possible. I would come back anytime !

It’s a new hotel, that is why so few reviews. Location is perfect! Only place that offered a free breakfast with the stay. I would highly recommend it.

It’s a new hotel, that is why so few reviews. Location is perfect! Only place that offered a free breakfast with the stay. I would highly recommend it.

The raxi could not reach inside the inside city and ot hard to get the hotel .. other than that everything was ok

The raxi could not reach inside the inside city and ot hard to get the hotel .. other than that everything was ok

Nice and restly.New hotel with exellent conditions.