Beautiful rooms and pool. Good location to walk around Siem Reap. Staff were friendly and helpful.

Excellent property! Must stay.

Excellent property! Must stay.

Everyone was awesome

Everyone was awesome

Highly recommend this hotel. Our two-bedroom suite was huge, clean, and comfortable. Easy walking distance to shops and restaurants. Most importantly, the hotel staff were welcoming and very helpful. Lin at the front desk helped us several times, including finding a last-minute guide and driver for the temples when our original plans fell through. We also had a fantastic afternoon with wonderful Chef Chum Chien, his assistant Koy, and their younger assistant at the hotel’s cooking class. We learned how to make delicious dishes including fish amok. The cooking class was one of the highlights of our entire visits to Cambodia. We loved Hotel Koulen and would very gladly return.

Highly recommend this hotel. Our two-bedroom suite was huge, clean, and comfortable. Easy walking distance to shops and restaurants. Most importantly, the hotel staff were welcoming and very helpful. Lin at the front desk helped us several times, including finding a last-minute guide and driver for the temples when our original plans fell through. We also had a fantastic afternoon with wonderful Chef Chum Chien, his assistant Koy, and their younger assistant at the hotel’s cooking class. We learned how to make delicious dishes including fish amok. The cooking class was one of the highlights of our entire visits to Cambodia. We loved Hotel Koulen and would very gladly return.

Beautiful hotel

Beautiful hotel

Nice service apartment feel with hotel facilities. Best of both worlds

Nice service apartment feel with hotel facilities. Best of both worlds

Extremely helpful and accommodating staff. Went out of their way to please us.

Extremely helpful and accommodating staff. Went out of their way to please us.

Smooth check in.Very helpful and approachable staff. Quiet Room.Excellent breakfast selection.

Smooth check in.Very helpful and approachable staff. Quiet Room.Excellent breakfast selection.

Hotel stuff was very friendly and kindly especially for children. Kids had a fun time at pool. Breakfast and restaurant were also good, bud it took time to be served.

Hotel stuff was very friendly and kindly especially for children. Kids had a fun time at pool. Breakfast and restaurant were also good, bud it took time to be served.

The 2BR suite we got is amazing, its very clean, spacious, full amenities and comfortable. The staff are amazing, with good english. Tuk tuk are always available in front of the hotel, although its a walking distance to the Pub Street. The only thing I would improve are email comunication before arriving, more english TV channel, and better breakfast quality.

The 2BR suite we got is amazing, its very clean, spacious, full amenities and comfortable. The staff are amazing, with good english. Tuk tuk are always available in front of the hotel, although its a walking distance to the Pub Street. The only thing I would improve are email comunication before arriving, more english TV channel, and better breakfast quality.

Beautiful building including pool and surrounding areas. We stayed in a two bedroom suite and it was perfect for a family.

Beautiful building including pool and surrounding areas. We stayed in a two bedroom suite and it was perfect for a family.

This place was amazing! Great location, rooms were a good size and staff were extremely helpful and friendly. The pool area is amazing to spend the afternoon after a hot day of sightseeing. Breakfast selection in the morning was great too. We enjoyed our time here immensely and would definitely stay here again.

This place was amazing! Great location, rooms were a good size and staff were extremely helpful and friendly. The pool area is amazing to spend the afternoon after a hot day of sightseeing. Breakfast selection in the morning was great too. We enjoyed our time here immensely and would definitely stay here again.

Staff were kind and attentive. The food was excellent!

Lovely hotel - the aesthetics were very nice. Wish the pool area was a bit bigger, but it was suitable and the hotel bar was very convenient. Breakfast was quite good and I was even able to secure a to-go breakfast basket for my sunrise tour day when I was leaving at 4:30am. It was full and quite good - breads with jam and butter, boiled eggs, bacon and fruit. Fruit was waiting for me in my room as well. I enjoyed the balcony view to the pool area. My room was upgraded to a 2-bedroom suite (though I still just had access to the one bedroom), which was theoretically nice but meant I had a huge cavernous space for just one person, much of the space seemed a bit wasted in its design. Staff are friendly but communication was a bit of a challenge overall: 1) From basic things like ordering chicken and getting beef, and ordering and iced latte and getting a hot one, to bigger things 2) despite the description on hotels.com and on their own website that suggests they have a spa, it is in fact an agreement with an outside company. You can either go there or have the masseuse come to your room - mine arrived 30 minutes late without communicating. I had inquired about spa services before my arrival via email when setting up my airport transfer and received a services list with prices so I knew what I wanted when I arrived. I was presented with an entirely different menu once I arrived on the premises. Please note that their currency exchange is extremely limited.

Staff were kind and attentive. The food was excellent!

Lovely hotel - the aesthetics were very nice. Wish the pool area was a bit bigger, but it was suitable and the hotel bar was very convenient. Breakfast was quite good and I was even able to secure a to-go breakfast basket for my sunrise tour day when I was leaving at 4:30am. It was full and quite good - breads with jam and butter, boiled eggs, bacon and fruit. Fruit was waiting for me in my room as well. I enjoyed the balcony view to the pool area. My room was upgraded to a 2-bedroom suite (though I still just had access to the one bedroom), which was theoretically nice but meant I had a huge cavernous space for just one person, much of the space seemed a bit wasted in its design. Staff are friendly but communication was a bit of a challenge overall: 1) From basic things like ordering chicken and getting beef, and ordering and iced latte and getting a hot one, to bigger things 2) despite the description on hotels.com and on their own website that suggests they have a spa, it is in fact an agreement with an outside company. You can either go there or have the masseuse come to your room - mine arrived 30 minutes late without communicating. I had inquired about spa services before my arrival via email when setting up my airport transfer and received a services list with prices so I knew what I wanted when I arrived. I was presented with an entirely different menu once I arrived on the premises. Please note that their currency exchange is extremely limited.

I stayed here for a week. All of the staff is extremely friendly, helpful, and welcoming. They took care of my mother while she waited for me which is saying a lot about the staff and hotel. I loved it here so much! The property is beautiful. The food and drink are delicious. When I visit again I would definitely stay here.

I stayed here for a week. All of the staff is extremely friendly, helpful, and welcoming. They took care of my mother while she waited for me which is saying a lot about the staff and hotel. I loved it here so much! The property is beautiful. The food and drink are delicious. When I visit again I would definitely stay here.

Excellent all around. June at front desk very helpful. Mr T our tuk tuk driver was great and spoke good english. Beautiful pool, very peaceful.

Excellent all around. June at front desk very helpful. Mr T our tuk tuk driver was great and spoke good english. Beautiful pool, very peaceful.

Friendly staffs