Staff was super friendly and helpful. Rooms were clean and comfortable.

Extremely friendly staff and very helpful. Great experience. Front office staff is extra sweet.

Extremely friendly staff and very helpful. Great experience. Front office staff is extra sweet.

Very nice

Very nice

The hotel in itself is nice, with modern amenities and thoughtful design. That's all about it. The service is beyond horrible. It's obvious that the hotel has hired cheap labor who hate their jobs and don't want to work there. We had a busy day of travel and arrived at the hotel at 10 pm for checkin, all of us tired and hungry. It took 5 people and 30 mins at the front desk to hand out the room keys. The rooms were not clean - the toilet seat was dirty, and the water bottles had cobwebs on them. We had to call housekeeping to get those fixed and it took another 30 minutes. It took 90 minutes for room service to serve leftover cold food of the day. On top of that, hotel didn't know the concept of room charge, and after agreeing to put the meal on room charge, bugged us 4 times asking for payment while we were having our food - absolutely insulting. On top of that, they had the audacity to argue and justify their logic. Advice to the hotel management - invest in your staff quality and train them. Don't cheap out there.

The hotel in itself is nice, with modern amenities and thoughtful design. That's all about it. The service is beyond horrible. It's obvious that the hotel has hired cheap labor who hate their jobs and don't want to work there. We had a busy day of travel and arrived at the hotel at 10 pm for checkin, all of us tired and hungry. It took 5 people and 30 mins at the front desk to hand out the room keys. The rooms were not clean - the toilet seat was dirty, and the water bottles had cobwebs on them. We had to call housekeeping to get those fixed and it took another 30 minutes. It took 90 minutes for room service to serve leftover cold food of the day. On top of that, hotel didn't know the concept of room charge, and after agreeing to put the meal on room charge, bugged us 4 times asking for payment while we were having our food - absolutely insulting. On top of that, they had the audacity to argue and justify their logic. Advice to the hotel management - invest in your staff quality and train them. Don't cheap out there.

Best thing about this hotel was the staff. Always willing to help and accomodate. Hotel isnt in the best place however have sound proof, clean rooms and a super comfy bed made my stay excellent. I am a light sleeper and our crew the bar a club on several nights as soon as you got into the lift you could hear absolutely nothing. Would stay again whenever in Chennai.

Best thing about this hotel was the staff. Always willing to help and accomodate. Hotel isnt in the best place however have sound proof, clean rooms and a super comfy bed made my stay excellent. I am a light sleeper and our crew the bar a club on several nights as soon as you got into the lift you could hear absolutely nothing. Would stay again whenever in Chennai.

Very happy with the stay!

Very happy with the stay!

We had really good times here. All staffs were good

We had really good times here. All staffs were good

This hotel is very nice and room was good. Stayed only few hours as need to catch the flight. I wish I will book next time again when I go Chennai.

This hotel is very nice and room was good. Stayed only few hours as need to catch the flight. I wish I will book next time again when I go Chennai.

Room service not refilling soap, coffee items Bathroom locks are broken and no privacy for family Room service food is not honoring the comments we requested Trying to Over charge at hotel restaurant

Room service not refilling soap, coffee items Bathroom locks are broken and no privacy for family Room service food is not honoring the comments we requested Trying to Over charge at hotel restaurant

It was a great experience. Staff are very friendly and accommodating.

It was a great experience. Staff are very friendly and accommodating.

wONDERFUL STAY

wONDERFUL STAY

Perfect for short term

Perfect for short term

Great stay!

Great stay!

Great service. Lovely staff.

Great service. Lovely staff.

During the time of check-in(around 7.30pm),we did requested for extra bed. But we did received the extra bed at around 11 pm. i have to contact receptionist around 3-4 time to remind about extra bed!!!! Also whenever we entered the room, noticed some bad smell

During the time of check-in(around 7.30pm),we did requested for extra bed. But we did received the extra bed at around 11 pm. i have to contact receptionist around 3-4 time to remind about extra bed!!!! Also whenever we entered the room, noticed some bad smell

Awesome food. Excellent Service. Overall stay was very comfortable

Awesome food. Excellent Service. Overall stay was very comfortable

In my 16 years of business travel, one of the worst experiences. Incompetent staff, broken toilet, lack of housekeeping; cant find anything worthwhile about the property.