Clean. and fantastic dinner buffet

Clean. and fantastic dinner buffet

Very convenient and clean

Very convenient and clean

All furnitures are very old. I dont expext it. However room condition is clean

All furnitures are very old. I dont expext it. However room condition is clean

Liked it

Liked it

Our overall stay was enjoyable as we were there to attend an event. The staff at the event were really good and fast but I think that 2 or 3 more should have been staffed for more ease for the size of the event. The breakfast buffet at La Seine was really good. However, the place was obviously in need of some major renovation in the rooms. I had booked the family suite and some of the wooden furniture did need some replacing but our suite was clean & the beds were comfy. Only one of the AC vent grill seemed to have been missed during cleaning but it wasn't dark & dusty, just obviously looked different from the rest with newly settled dust. There was a slight sewage smell in the walkway to our room but thankfully, was not in our room itself (others in our group were not as lucky & had to change rooms). The pool opens at 9AM & the pool bar opens at 12PM, both should be open earlier as it would help guests make the most of their stay as having to get food/drinks from the Lounge/Deli was not convenient when already at the pool. Also, the manual way of receiving pool towels & wristbands should be updated.. Its not convenient if a guest forgets their card & is in the farther tower and has to go back for it.. Also, it would have been nice if I was given the option to choose between red or white wine for my complimentary bottle for my suite. It was not our first time staying at this hotel & we would still definitely go back again.

Our overall stay was enjoyable as we were there to attend an event. The staff at the event were really good and fast but I think that 2 or 3 more should have been staffed for more ease for the size of the event. The breakfast buffet at La Seine was really good. However, the place was obviously in need of some major renovation in the rooms. I had booked the family suite and some of the wooden furniture did need some replacing but our suite was clean & the beds were comfy. Only one of the AC vent grill seemed to have been missed during cleaning but it wasn't dark & dusty, just obviously looked different from the rest with newly settled dust. There was a slight sewage smell in the walkway to our room but thankfully, was not in our room itself (others in our group were not as lucky & had to change rooms). The pool opens at 9AM & the pool bar opens at 12PM, both should be open earlier as it would help guests make the most of their stay as having to get food/drinks from the Lounge/Deli was not convenient when already at the pool. Also, the manual way of receiving pool towels & wristbands should be updated.. Its not convenient if a guest forgets their card & is in the farther tower and has to go back for it.. Also, it would have been nice if I was given the option to choose between red or white wine for my complimentary bottle for my suite. It was not our first time staying at this hotel & we would still definitely go back again.

I had oceanview and really enjoyed the view. Room was clean. Need a microwave in the room.

I had oceanview and really enjoyed the view. Room was clean. Need a microwave in the room.

VIP benefits weren’t received. Towels that were given were dirty, bench and headboard were torn, rain shower handle missing so couldn’t use rain shower head.

VIP benefits weren’t received. Towels that were given were dirty, bench and headboard were torn, rain shower handle missing so couldn’t use rain shower head.

Beautiful view and beach! Very friendly staff; nice bed and sheets; cold aircon, but a little loud; clean; good room set-up for family - good value. I would return.

Beautiful view and beach! Very friendly staff; nice bed and sheets; cold aircon, but a little loud; clean; good room set-up for family - good value. I would return.

Reported that the tv sound system was very distorted with very loud noise. Very inconvinent for the playoof games were being play

Reported that the tv sound system was very distorted with very loud noise. Very inconvinent for the playoof games were being play

Everything was great

Everything was great

The housekeeping and porter staff were all excellent. They very polite and smiled at me...few people do that at our local hotels. I am local. That matters a lot. We also had our Public Health Party on December 9th...excellent! Thank you.

The housekeeping and porter staff were all excellent. They very polite and smiled at me...few people do that at our local hotels. I am local. That matters a lot. We also had our Public Health Party on December 9th...excellent! Thank you.

Nice ocean view.

Mostly, friendly and convenient at the hotel. But, aftermath of typhoon hit Guam show.

Mostly, friendly and convenient at the hotel. But, aftermath of typhoon hit Guam show.

All staff is very kind. and ocean is so cool!

All staff is very kind. and ocean is so cool!

Very friendly staff… nice and convenient for guests

Very friendly staff… nice and convenient for guests

Wonderful staff and beautiful views.

Wonderful staff and beautiful views.

beach front access! amazing! kids / baby themed rooms! what i didn't like is how access to the pool and beach is so difficult (can't use the entry on our side of the building and it has no instructions). the rooms were out dated and bugs all over the floors, lighting kept on going out showing signs of wear, shower room seemed like an old massage parlor.