Friendly employees and a well-maintained room. I will certainly return.

Friendly employees and a well-maintained room. I will certainly return.

The WiFi was really slow at connecting. The mattress was a little hard which made it uncomfortable for my wife to sleep.

The WiFi was really slow at connecting. The mattress was a little hard which made it uncomfortable for my wife to sleep.

The staff was super friendly and helpful and the room was clean and spacious. Also very convenient to UAB Hospital.

The staff was super friendly and helpful and the room was clean and spacious. Also very convenient to UAB Hospital.

Not good as other experience in Residence Inn. Breakfast was very disappointing. Though staff was helpful.

Not good as other experience in Residence Inn. Breakfast was very disappointing. Though staff was helpful.

Everything

Everything

Great

Great

It was a great stay

It was a great stay

The pool was closed when we got there, but they offered us free parking instead to compensate for our disappointment. That’s nice. Breakfast was included but nothing special. The room itself was nice - we had a sitting area and full kitchen. We were rather disappointed to learn they do not clean your room during the stay.

The pool was closed when we got there, but they offered us free parking instead to compensate for our disappointment. That’s nice. Breakfast was included but nothing special. The room itself was nice - we had a sitting area and full kitchen. We were rather disappointed to learn they do not clean your room during the stay.

I think parking should be free considering the condition and area available to park in; charging 23 a night for "Valet" parking that was not Valet at all is a little ridiculous to me. Also our toilet was not clean in our room there was strands of hair on it and some kind of stain on the seat which leads me to believe the bathroom as a whole was not cleaned properly all the way! Good thing I travel with clorox wipes and lysol but at the price that it is charged no guest should have to reclean their room. There was a spoon still stuck in the disposal we didn't know that until we ran water in the sink and it look like it was clogged up turned on the disposal and heard the rattling of the spoon. So my guess would be the room was cleaned about 60% but not a full 100. Also had a heavy smokey smell not sure if it was coming from below us or next door but smoke smell was pretty bad. Overall because of the friendliness of the staff and location to the event space I give it a C

I think parking should be free considering the condition and area available to park in; charging 23 a night for "Valet" parking that was not Valet at all is a little ridiculous to me. Also our toilet was not clean in our room there was strands of hair on it and some kind of stain on the seat which leads me to believe the bathroom as a whole was not cleaned properly all the way! Good thing I travel with clorox wipes and lysol but at the price that it is charged no guest should have to reclean their room. There was a spoon still stuck in the disposal we didn't know that until we ran water in the sink and it look like it was clogged up turned on the disposal and heard the rattling of the spoon. So my guess would be the room was cleaned about 60% but not a full 100. Also had a heavy smokey smell not sure if it was coming from below us or next door but smoke smell was pretty bad. Overall because of the friendliness of the staff and location to the event space I give it a C

Staff was great, room was clean and spaceou

Staff was great, room was clean and spaceou

Always a pleasure staying here,, close to restaurants and bars and staff is always friendly..

Always a pleasure staying here,, close to restaurants and bars and staff is always friendly..

Ma. Watt and team were very hospitable and professional

The young lady that checks us in was new. Very polite and we had no problem waiting.

The young lady that checks us in was new. Very polite and we had no problem waiting.

Ma. Watt and team were very hospitable and professional

Property located at a good location. There are restaurants within walkable distance. However, the hotel still some upgrades, such as newer carpet, refurbished cabinets and clean bathroom. The toilet bowl was moldy.

Property located at a good location. There are restaurants within walkable distance. However, the hotel still some upgrades, such as newer carpet, refurbished cabinets and clean bathroom. The toilet bowl was moldy.

First, it says newly renovated, when? How many yrs ago? Not my room, it smelled like smoke, there was pot being smelled outside, the carpet was extremely dirty, just from getting up 2x's in the night for bathroom in a 5ft space my whit socks got filthy , next morning , at check out l told them the issues no body wash too, they said why disnt you tell us, well.. it was in the middle of the night l didnt know my sock got filthy, no body wash in shower till morning, the room just wasnt clean, and for those prices ld been better off elsewhere,...hidden charges, nowhere, NOWHERE does it say you'll be charged $23.00 for parking, again ld been better off elsewhere, the next day l find a charge for $100. I call..they said its for incidentals..WHAT? there's NOTHING TO USE no water, no alcohol, nothing in the fridge, honestly they should know already, did they even go in after l left? Did l stay on dirty linens as well,? Who knows, its like you get a deal on a site..then they make sure they still get there money one way or another, this was a most unpleasant stay in a "Marriott" hotel lve EVER experienced, and no-one cared at the desk, just one excuse after another, when you stay in a name like Marriott, or Hilton , or Hyatt you expect service and most cleanliness these are NOT what you get here, l prefer to pay more for a good room and stay experience and l like to find a good deal as well, here? Neither.l feel this hotel is Not the "excellent" said in

First, it says newly renovated, when? How many yrs ago? Not my room, it smelled like smoke, there was pot being smelled outside, the carpet was extremely dirty, just from getting up 2x's in the night for bathroom in a 5ft space my whit socks got filthy , next morning , at check out l told them the issues no body wash too, they said why disnt you tell us, well.. it was in the middle of the night l didnt know my sock got filthy, no body wash in shower till morning, the room just wasnt clean, and for those prices ld been better off elsewhere,...hidden charges, nowhere, NOWHERE does it say you'll be charged $23.00 for parking, again ld been better off elsewhere, the next day l find a charge for $100. I call..they said its for incidentals..WHAT? there's NOTHING TO USE no water, no alcohol, nothing in the fridge, honestly they should know already, did they even go in after l left? Did l stay on dirty linens as well,? Who knows, its like you get a deal on a site..then they make sure they still get there money one way or another, this was a most unpleasant stay in a "Marriott" hotel lve EVER experienced, and no-one cared at the desk, just one excuse after another, when you stay in a name like Marriott, or Hilton , or Hyatt you expect service and most cleanliness these are NOT what you get here, l prefer to pay more for a good room and stay experience and l like to find a good deal as well, here? Neither.l feel this hotel is Not the "excellent" said in

Great hotel. Parking is expensive, though.

Great hotel. Parking is expensive, though.