Disgusting substandard room, ceiling water damaged and coming down, bath panel hanging off, wardrobe falling apart, table leg held together with masking tape, room smelling, nothing like photos, refused room, assistant manager victoria after contacting manager jo promised us a refund if we were not satisfied with room if we did not stay, which we did, 3 days later money has been taken from account, it shows you what sort of people are in charge of this run down building

Disgusting substandard room, ceiling water damaged and coming down, bath panel hanging off, wardrobe falling apart, table leg held together with masking tape, room smelling, nothing like photos, refused room, assistant manager victoria after contacting manager jo promised us a refund if we were not satisfied with room if we did not stay, which we did, 3 days later money has been taken from account, it shows you what sort of people are in charge of this run down building

Me and my daughter stayed for 1 night, it’s overall a really nice hotel to stay at if your in Scarborough. The only thing we didn’t like was the walk from Scarborough seafront to the hotel, its a little to much for a 3yr olds little legs and didn’t realise you could walk over the bridge to get esplanade’s so unfortunately took the long way around. But other than that the overall stay was great staff was really friendly and you get what you pay for.

Me and my daughter stayed for 1 night, it’s overall a really nice hotel to stay at if your in Scarborough. The only thing we didn’t like was the walk from Scarborough seafront to the hotel, its a little to much for a 3yr olds little legs and didn’t realise you could walk over the bridge to get esplanade’s so unfortunately took the long way around. But other than that the overall stay was great staff was really friendly and you get what you pay for.

All good. Very happy with my stay. Cgeck in quick and easy. Late checkout discussed and happy with the 12 oclock offer. Comfortable hotel. Bathroom could do with an update but it was fine for a quick one night stop over. Brilliant sea view. Friendly staff.

All good. Very happy with my stay. Cgeck in quick and easy. Late checkout discussed and happy with the 12 oclock offer. Comfortable hotel. Bathroom could do with an update but it was fine for a quick one night stop over. Brilliant sea view. Friendly staff.

Love the location of the hotel and the view. Was disappointed to find no hairdryer in the room and furniture definitely needs updating, but despite that, very clean and comfortable.

Love the location of the hotel and the view. Was disappointed to find no hairdryer in the room and furniture definitely needs updating, but despite that, very clean and comfortable.

Met and exceeded all our expectations.

Met and exceeded all our expectations.

great view great location great breakfasts

great view great location great breakfasts

All the staff were very helpful, especially the manager Ryan (I think his name was) nothing was too much trouble

All the staff were very helpful, especially the manager Ryan (I think his name was) nothing was too much trouble

The hotel seems very dated, quite shabby in parts. Really good location and would be fabulous if the hotel was up to standard. Beds very comfortable but the wooden window frames were rickety and shabby. Old bathroom too with very dated decor. The bedroom furniture had seen better days too. The reception staff were very friendly though which made our introduction to the hotel very nice. With an update this hotel could be one of the best in Scarborough. Fabulous views!

The hotel seems very dated, quite shabby in parts. Really good location and would be fabulous if the hotel was up to standard. Beds very comfortable but the wooden window frames were rickety and shabby. Old bathroom too with very dated decor. The bedroom furniture had seen better days too. The reception staff were very friendly though which made our introduction to the hotel very nice. With an update this hotel could be one of the best in Scarborough. Fabulous views!

Property in a great location, just our room needs a lot of TLC. Mattress’s in twin room we’re of very poor quality lumps and squeaky on both beds,Bathroom shabby bath panel cracked and spli.bath itself badly stained. Window had no paint on sill ( and hadn’t seen any for a long period. . Shame really as it could be made into a superb room.

Property in a great location, just our room needs a lot of TLC. Mattress’s in twin room we’re of very poor quality lumps and squeaky on both beds,Bathroom shabby bath panel cracked and spli.bath itself badly stained. Window had no paint on sill ( and hadn’t seen any for a long period. . Shame really as it could be made into a superb room.

No room available. Service was a joke and lots of people in the same boat. Shambles. Attitude of staff was appalling.

No room available. Service was a joke and lots of people in the same boat. Shambles. Attitude of staff was appalling.

Good location and nice walk down into town through park. The staff worked really hard and we enjoyed our stay.

Good location and nice walk down into town through park. The staff worked really hard and we enjoyed our stay.

We have stayed here before but we were in the sea facing room, it was lovely. The room we stayed in this time was on street but still had everything you needed.

We have stayed here before but we were in the sea facing room, it was lovely. The room we stayed in this time was on street but still had everything you needed.

The room was appalling for a price of £105 per night it was not worth even half that. The bath was filthy with lime stains from the continual dripping tap . The toilet would not flush had to keep using the kettle to fill up the cistern .

The room was appalling for a price of £105 per night it was not worth even half that. The bath was filthy with lime stains from the continual dripping tap . The toilet would not flush had to keep using the kettle to fill up the cistern .

The only flaw in our stay was the scaffolding around the hotel made our sea view a rather unsightly one..But room Although dated was very clean and comfortable...Breakfast was plenty of choices and our stay was pleasant and relaxing 😌

Nice place to stay,great location,good views.we managed to get a parking spot but beware you could end up about 1/2 mile away as others found out.I felt breakfast was bit late,8.45 to 9.50 when you had to check out by 10.00.bar and entertainment was good but the staff need to cheer up a bit and be a big more happier like the lady serving breakfast!!

Very basic greeting. Information regards hotel limited. Breakfast served for only 45 mins. Only one person taking order, preparing coffee and toast and orange juice along with a warmish breakfast each day (we skipped our last day, just not worth the hassle) one other staff member came after half hour but the wait was so long. No organisation at all. Dinner was 6 till 7pm rather early so we went out instead. Quite a nice hotel but needs better customer service.

Very tired and dated hotel that caters for budget coach trips. Decor was tired and like something out of an old folkes home. The rooms had old, mismatched and cheap furniture straight out of the 70s. No fridge, not even an ironingboard (we asked!) Bathroom was poor and the water pressure for the shower was non-existent. It was a trickle rather than a shower. Food was average and uninspiring and the staff, whilst pleasant enough were clearly overworked and underpaid. Its all so tragic as the place just needs some money spending on it to bring it kicking and screaming into the 21st century, at which point it could be really nice but until then we wontbe going back!

The hotel has a nice location but could do with some updating to make it really pleasant for visitors. Staff were helpful. Onsite parking is limited for the size of the hotel, there is a large council car park about a five minute walk away. Breakfast was good and comprehensive. Good location in terms of exploring Scarborough on foot and in a quieter part of the town.

The hotel has a nice location but could do with some updating to make it really pleasant for visitors. Staff were helpful. Onsite parking is limited for the size of the hotel, there is a large council car park about a five minute walk away. Breakfast was good and comprehensive. Good location in terms of exploring Scarborough on foot and in a quieter part of the town.