When we checked in the front desk, clerk already getting chewed out about the elevator so that should’ve been fair warning. When we got into the room, there was fruit flies everywhere and the following morning the elevator didn’t work so we had to go up and down the stairs. And that evening, I got stuck in that elevator for 10 minutes and had to call the front desk to let me out. I asked for a refund and the front desk clerk called me late at night harassing me asking why I wanted a refund when I got out of the elevator, I’m sorry But they knew this elevator wasn’t working all weekend. It’s been two days since we checked out. I have called multiple times to talk to management and I keep getting multiple excuses. He’s either on vacation or he has Covid. I’m sure I’m not the only one pestering him.

When we checked in the front desk, clerk already getting chewed out about the elevator so that should’ve been fair warning. When we got into the room, there was fruit flies everywhere and the following morning the elevator didn’t work so we had to go up and down the stairs. And that evening, I got stuck in that elevator for 10 minutes and had to call the front desk to let me out. I asked for a refund and the front desk clerk called me late at night harassing me asking why I wanted a refund when I got out of the elevator, I’m sorry But they knew this elevator wasn’t working all weekend. It’s been two days since we checked out. I have called multiple times to talk to management and I keep getting multiple excuses. He’s either on vacation or he has Covid. I’m sure I’m not the only one pestering him.

Nice and clean

Room smelled like cigarettes, shower head was stopped up could not shower. Had to hook up television when we got into our room.

The toilet was broke we had to fix every time we flushed

The toilet was broke we had to fix every time we flushed

Loved the bed! Very comfortable! Enjoyed some late night snacks right around the corner. Very convenient to be in the area of casinos!

Loved the bed! Very comfortable! Enjoyed some late night snacks right around the corner. Very convenient to be in the area of casinos!

Stanks like cigarettes roaches tub wasnt clean didnt even stay there

Stanks like cigarettes roaches tub wasnt clean didnt even stay there

Everyone was nice

Everyone was nice

Customer service was ok... pallets were in the lobby..we had to switch rooms..the room we were given was somewhat under construction.. the elevator didn't seem safe.. family stayed here before and it was great..but this time not so much..

Customer service was ok... pallets were in the lobby..we had to switch rooms..the room we were given was somewhat under construction.. the elevator didn't seem safe.. family stayed here before and it was great..but this time not so much..

The property was in a good area from where we wanted to be but the stay was awful they put us on the frist floor by the back door and other guests used that back door all night long to go in and out for smoking cigarettes so we got no sleep at all and some one was smoking in the room that cause the smoke alarm to go off at 3:00am in the morning, I will never visit this facility again .

The property was in a good area from where we wanted to be but the stay was awful they put us on the frist floor by the back door and other guests used that back door all night long to go in and out for smoking cigarettes so we got no sleep at all and some one was smoking in the room that cause the smoke alarm to go off at 3:00am in the morning, I will never visit this facility again .

I stayed in one of the handicap rooms. It was nice and spacious with a wheelchair access shower in the bathroom. I feel if I had a wheelchair, the bathroom would have been the best benefit. The room, although spacious, did not give much room for a full-sized wheelchair. The room temperature was perfect and easily changed to meet a cooler night and a not-so-cool morning! The bed - as usual - was amazing! The breakfast was delicious. The staff were all helpful and friendly and kind. I had an issue, and the manager was more than willing to help.

I stayed in one of the handicap rooms. It was nice and spacious with a wheelchair access shower in the bathroom. I feel if I had a wheelchair, the bathroom would have been the best benefit. The room, although spacious, did not give much room for a full-sized wheelchair. The room temperature was perfect and easily changed to meet a cooler night and a not-so-cool morning! The bed - as usual - was amazing! The breakfast was delicious. The staff were all helpful and friendly and kind. I had an issue, and the manager was more than willing to help.

2nd floor smelled really musty in hallway. Pillows were hard. Commode lid slipped and slided when sitting down, did notify person at desk but wasn’t fixed during my stay. Curtains did not cover bright light outside. Breakfast buffet selection was limited.

2nd floor smelled really musty in hallway. Pillows were hard. Commode lid slipped and slided when sitting down, did notify person at desk but wasn’t fixed during my stay. Curtains did not cover bright light outside. Breakfast buffet selection was limited.

Quick and easy check in and out

Quick and easy check in and out

Claims I never stayed there when I ask what’s taking so long for the deposit to come back to me. Said 24-48 hours. Has been 5 days since my stay. Claims I never stayed there and even though they took my ID and all information. Terrible service. Lady at checkout seemed very sketchy.

Claims I never stayed there when I ask what’s taking so long for the deposit to come back to me. Said 24-48 hours. Has been 5 days since my stay. Claims I never stayed there and even though they took my ID and all information. Terrible service. Lady at checkout seemed very sketchy.

Good place for the price!

Good place for the price!

Nice clean room, Easy checkin, Good breakfast.

Nice clean room, Easy checkin, Good breakfast.

When I came with my family. There was no staff at the front and had to wait 20 minutes in the lobby just to be checked in.

When I came with my family. There was no staff at the front and had to wait 20 minutes in the lobby just to be checked in.

The room was very nice. However the T.V. did not work.

The room was very nice. However the T.V. did not work.