Walking distance to Lotte Shopping Avenue.

Walking distance to Lotte Shopping Avenue.

Clean.

Clean.

Not very clean definitely 3star or less

Not very clean definitely 3star or less

This property is very well located in proximity to vibrant shopping centres and offices but the road on which stands is very narrow with heavy traffic and not pedestrian friendly. The lobby cafe seemed permanently closed and restaurant was not open when I went during the day time. The staff is kind and helpful. They let me check in early which allowed me to get some test before my meeting. Bed was comfortable. Fridge was a bit dirty and the room felt dusty. The bathroom has good fittings but needs more maintenance to feel clean. Wifi was very problematic. The breakfast was average. The gym equipment was in bad shape. Pool water a but foggy and uninviting. I got my deluxe room for a very good price but I wouldn’t go back due to the above reasons.

This property is very well located in proximity to vibrant shopping centres and offices but the road on which stands is very narrow with heavy traffic and not pedestrian friendly. The lobby cafe seemed permanently closed and restaurant was not open when I went during the day time. The staff is kind and helpful. They let me check in early which allowed me to get some test before my meeting. Bed was comfortable. Fridge was a bit dirty and the room felt dusty. The bathroom has good fittings but needs more maintenance to feel clean. Wifi was very problematic. The breakfast was average. The gym equipment was in bad shape. Pool water a but foggy and uninviting. I got my deluxe room for a very good price but I wouldn’t go back due to the above reasons.

The room flooring needs to upgraded cracking sounds as you walk on it. No loyalty to guest like me always staying b4 Pre-Covid times.

Was a great stay!!!

Was a great stay!!!

Aircon is broken, the room is very hot and the building quite hot. and also there is no security check in this hotel. it’s terrible.

Aircon is broken, the room is very hot and the building quite hot. and also there is no security check in this hotel. it’s terrible.

Clean, comfy bed, good value. Good central location.

Clean, comfy bed, good value. Good central location.

Compared to Shangri-La! Humble opinion of a working professional, therefore perhaps applicable to you who stay for longer periods and/or frequently. Bottom line: Ayaka wins by threefold for better value for your time (or money)! Criteria I usually measure: 1. Guest profile is decent.. (0 snobs spotted to date) a) so if you stay in Shangrilah for the price tag to filter out idiots.. works usually.. try Ayaka.. surprisingly good visitor profile.. b) if just the price tag or fancy name or social media check-in to be awesome or some other symptom of premature cognitive impairment.. try Mulia, maybe even feels more like home.. defo higher peer approval.. 2) just as accommodating staff but more easygoing or somehow generally more friendly vibe.. again objective but if you are also tired of "yes sir's / how are you mister .." (pardon femme.. mademoiselle / madame felt less tiring it seems) then person to person greetings and random small talk is a commodity here.. also have to point out that management is sharp.. have not had the pleasure to meet in person but some good ideas, unpleasant but necessary decisions are a minimum to run a place like this. Good makes all execution reflects from the lowest through several level 3) breakfast buffet is surprisingly strong.. just the same you'll get with those 2 extra stars, juta's or hours

Compared to Shangri-La! Humble opinion of a working professional, therefore perhaps applicable to you who stay for longer periods and/or frequently. Bottom line: Ayaka wins by threefold for better value for your time (or money)! Criteria I usually measure: 1. Guest profile is decent.. (0 snobs spotted to date) a) so if you stay in Shangrilah for the price tag to filter out idiots.. works usually.. try Ayaka.. surprisingly good visitor profile.. b) if just the price tag or fancy name or social media check-in to be awesome or some other symptom of premature cognitive impairment.. try Mulia, maybe even feels more like home.. defo higher peer approval.. 2) just as accommodating staff but more easygoing or somehow generally more friendly vibe.. again objective but if you are also tired of "yes sir's / how are you mister .." (pardon femme.. mademoiselle / madame felt less tiring it seems) then person to person greetings and random small talk is a commodity here.. also have to point out that management is sharp.. have not had the pleasure to meet in person but some good ideas, unpleasant but necessary decisions are a minimum to run a place like this. Good makes all execution reflects from the lowest through several level 3) breakfast buffet is surprisingly strong.. just the same you'll get with those 2 extra stars, juta's or hours

A regular at this hotel. I informed you I was going to have. Late checkin. That doesn’t mean you put me on the 8th floor in the ditto room you have with NO TOWELS. You guys are crazy! Especially as I stayed here last week and the week before. You’ve just lost a customer and should be sshamed of yourself.

A regular at this hotel. I informed you I was going to have. Late checkin. That doesn’t mean you put me on the 8th floor in the ditto room you have with NO TOWELS. You guys are crazy! Especially as I stayed here last week and the week before. You’ve just lost a customer and should be sshamed of yourself.

Good location and good staff who are happy to help.

Good location and good staff who are happy to help.

Friendly staff, good location, ambience & amenities

The room flooring needs to re-tiles as some of it popping up might caused old or young to fall not careful!

The room flooring needs to re-tiles as some of it popping up might caused old or young to fall not careful!

This hotel is very good.Friendly staff.cheap and delicious meal.I want to stay again

This hotel is very good.Friendly staff.cheap and delicious meal.I want to stay again

After a bumpy start due to the AC leaking, the staff did their best to please me. They agreed to allow me to do a late check out at no cost for the inconvenienced caused. Location is good, two malls closed by, location is busy so going by taxi anywhere will take time. The pool was good, food restaurant also good, but the service was slow, they need more training.

After a bumpy start due to the AC leaking, the staff did their best to please me. They agreed to allow me to do a late check out at no cost for the inconvenienced caused. Location is good, two malls closed by, location is busy so going by taxi anywhere will take time. The pool was good, food restaurant also good, but the service was slow, they need more training.

Nice closer to the shops, have washing machine and dryers they provide washing powder as well that bonus dont have any other hotel make easy for us

Nice closer to the shops, have washing machine and dryers they provide washing powder as well that bonus dont have any other hotel make easy for us

Staffs are friendly but can not speak much English. Speak as simple as you can will be better. I was trying to order a strawberry smoothie and double checked with the waiter. At the end he brought me another drink which was not strawberry smoothie. Later the manager(she looks like one) came and sounded like i was trying to pick up the fight or something. It was sad. And the hotel does not lend umbrella even during the rainy season. Oh and connection of wi-fi sucks

Staffs are friendly but can not speak much English. Speak as simple as you can will be better. I was trying to order a strawberry smoothie and double checked with the waiter. At the end he brought me another drink which was not strawberry smoothie. Later the manager(she looks like one) came and sounded like i was trying to pick up the fight or something. It was sad. And the hotel does not lend umbrella even during the rainy season. Oh and connection of wi-fi sucks