Staff not available most times of the day, bed not very sturdy, no blow dryer or iron in room

When I first came in the worker was nice when greeting me. I did a quick walkthrough of the room then we had to leave for a graduation. We came in late and that’s when I noticed the floor sticky, dirty floor with dust, everything outdated and it just felt uncomfortable. Also the sheets was cleaned but had lots of stains on them. I went downstairs to call for room service but no one answered the after hours phone. Next day we got up early so we can get out the room and we started getting dressed and needed more towels. They stated we would be charged $1.50 per towel which is crazy for towels that has been used and washed and has stains on them. We left and got dressed at a family member’s house. When we came back my daughter said she seen a bug and killed it but didn’t know what kind of bug. 10 minutes later we see a huge cockroach crawling up wall. I had enough at this point. I talked to lady downstairs and she said she will move us rooms and to come back in an hour. I come back and move everything in new room. It was our last night and I couldn’t wait to check out let’s not mention the smell in hallways & elevator of a stinking dog and dog poop the entire stay. The next morning I talked to manager and all he could say was they have measures in place with a rodent company to prevent roaches and that he’s sorry. No credit for everything that I been through NOTHING! I will never book here again.

When I first came in the worker was nice when greeting me. I did a quick walkthrough of the room then we had to leave for a graduation. We came in late and that’s when I noticed the floor sticky, dirty floor with dust, everything outdated and it just felt uncomfortable. Also the sheets was cleaned but had lots of stains on them. I went downstairs to call for room service but no one answered the after hours phone. Next day we got up early so we can get out the room and we started getting dressed and needed more towels. They stated we would be charged $1.50 per towel which is crazy for towels that has been used and washed and has stains on them. We left and got dressed at a family member’s house. When we came back my daughter said she seen a bug and killed it but didn’t know what kind of bug. 10 minutes later we see a huge cockroach crawling up wall. I had enough at this point. I talked to lady downstairs and she said she will move us rooms and to come back in an hour. I come back and move everything in new room. It was our last night and I couldn’t wait to check out let’s not mention the smell in hallways & elevator of a stinking dog and dog poop the entire stay. The next morning I talked to manager and all he could say was they have measures in place with a rodent company to prevent roaches and that he’s sorry. No credit for everything that I been through NOTHING! I will never book here again.

The place was ok. No bugs but definitely not cleaned or sanitized. The bathroom smelled like urine and the bathtub looked like it was not scrubbed in 5 years. There were a couple times I wanted to go to my car but some crack head was falling asleep standing in the front entrance way. The check in staff was a bit attitudey but I think it was just the way she was. I was cracking jokes w her at her implies to lighten the mood. Definitely need to be there before 10 pm to check in !

The place was ok. No bugs but definitely not cleaned or sanitized. The bathroom smelled like urine and the bathtub looked like it was not scrubbed in 5 years. There were a couple times I wanted to go to my car but some crack head was falling asleep standing in the front entrance way. The check in staff was a bit attitudey but I think it was just the way she was. I was cracking jokes w her at her implies to lighten the mood. Definitely need to be there before 10 pm to check in !

Booked through Expedia. My flight was to get in after 1 am, so I called the hotel to let them know. The guy made a note of my expected arrival time of 2 am. When I arrived, they had marked me as a no-show and given away my room. The lady at the front desk was very nice, but it was the middle of the night and I had nowhere to sleep.

Booked through Expedia. My flight was to get in after 1 am, so I called the hotel to let them know. The guy made a note of my expected arrival time of 2 am. When I arrived, they had marked me as a no-show and given away my room. The lady at the front desk was very nice, but it was the middle of the night and I had nowhere to sleep.

Would absolutely never stay here again.

Would absolutely never stay here again.

Water leak, shorted out everything and no refund given. Stay away!!!!

Water leak, shorted out everything and no refund given. Stay away!!!!

Staff I met was nice. Room wasn’t clean. Bed was uncomfortable. Tap water undrinkable.

Staff I met was nice. Room wasn’t clean. Bed was uncomfortable. Tap water undrinkable.

Lovely place

Lovely place

Very unprofessional

Very unprofessional

The Gm was very helpful and curious the night shift lady was very rude and short

The Gm was very helpful and curious the night shift lady was very rude and short

First room tv didnt work switched to another room much better, more fresh smelling, hallways smelled of animals, tub and sink was dirty

First room tv didnt work switched to another room much better, more fresh smelling, hallways smelled of animals, tub and sink was dirty

I had a hard time getting checked in since the desk was closed. It took appx 20 to reach someone by phone to finally get an associate to the front desk.

I had a hard time getting checked in since the desk was closed. It took appx 20 to reach someone by phone to finally get an associate to the front desk.

The room was clean, shower valve did not work for bath/shower, TV did not work, get what you pay for.

The room was clean, shower valve did not work for bath/shower, TV did not work, get what you pay for.

looked like a crack house, room was dirty looking overall run down

looked like a crack house, room was dirty looking overall run down

Cockroaches in my room. Lovely

Cockroaches in my room. Lovely

Dirty, smelt awful in the hallways, poor service, feels unsafe. Bed sheets were hairy with crumbs, floor was sticky by the bed, not a clean room. Don’t stay here. Needs to be shut down.

My husband stayed there because of work. He is not one to say anything unfortunately but his room had fleas. They were visibly jumping around.

Subservience