Very close to Paddington station, Bayswater station, and bus routes. Also very close to Hyde park and Kensington palace.

By far the worst hotel I’ve stayed at. Bugs in beds!!

Very close to Paddington station, Bayswater station, and bus routes. Also very close to Hyde park and Kensington palace.

By far the worst hotel I’ve stayed at. Bugs in beds!!

It was very good

It was very good

This hotel is awful! The dirtiest hotel I have ever stayed at. The staff have no customer service skills what's so ever. Very unprofessional in appearance and customer service. There was a staff member standing at the front door smoking right beside the no smoking sign. All the hallways are painted white and filty! Walls and doors with black and drown dirt all over them. Our room was in the basement, it has no air conditioning and very hot. There was a table fan and the cage on it was caked in dust! The ceiling and walls had yellow stains. I can't believe they actually put people in that room. We checked out a day early. Do not stay at this hotel!

This hotel is awful! The dirtiest hotel I have ever stayed at. The staff have no customer service skills what's so ever. Very unprofessional in appearance and customer service. There was a staff member standing at the front door smoking right beside the no smoking sign. All the hallways are painted white and filty! Walls and doors with black and drown dirt all over them. Our room was in the basement, it has no air conditioning and very hot. There was a table fan and the cage on it was caked in dust! The ceiling and walls had yellow stains. I can't believe they actually put people in that room. We checked out a day early. Do not stay at this hotel!

No comments

No comments

The pictures you are seeing are almost nothing like what you will see when you get there: no flowers out front, no paint, art, or matching furniture in the lobby, the hallway has old, stained carpet, and various areas of the hotel have piles of torn up carpeting and discarded furniture laying about. Our bathroom was clean and as pictured, our door had new, clean carpeting, and the room was modest but mostly as pictured. The area the hotel is in is also lovely. HOWEVER… we had some weird occurrences at this hotel. We noticed entirely male staff and never heard or saw any other guests during our stay. Twice during our stay the male staff came to knock on our door (once at 3:00AM and there is no peep hole on the door to identify who was on the other side), and both experiences felt odd and uncomfortable. It was okay for the cost and the location, but as a single female traveler or a group of women, I wouldn’t select this as a place to stay again.

The pictures you are seeing are almost nothing like what you will see when you get there: no flowers out front, no paint, art, or matching furniture in the lobby, the hallway has old, stained carpet, and various areas of the hotel have piles of torn up carpeting and discarded furniture laying about. Our bathroom was clean and as pictured, our door had new, clean carpeting, and the room was modest but mostly as pictured. The area the hotel is in is also lovely. HOWEVER… we had some weird occurrences at this hotel. We noticed entirely male staff and never heard or saw any other guests during our stay. Twice during our stay the male staff came to knock on our door (once at 3:00AM and there is no peep hole on the door to identify who was on the other side), and both experiences felt odd and uncomfortable. It was okay for the cost and the location, but as a single female traveler or a group of women, I wouldn’t select this as a place to stay again.

It was in a great location that was easy to walk and get to food shopping and transportation. And the staff was very nice

It was in a great location that was easy to walk and get to food shopping and transportation. And the staff was very nice

Too much noise. Hard to sleep.

There was no air conditioning but it was not mentioned in the description. The restaurant was under construction so there was no breakfast. The staff was not helpful.

There was no air conditioning but it was not mentioned in the description. The restaurant was under construction so there was no breakfast. The staff was not helpful.

Too much noise. Hard to sleep.

This property is extremely dirty and unfriendly. There were roaches everywhere. Bugs in the plate where the coffee was. No AC only a fan and extremely tight space. The rug smelled like mold. When I started breaking out in hives (due to roach allergy) I booked a different hotel and asked for my money back. The front desk was not even concerned and said to take that up with expida. He was not even apologetic. I will file a claim because it’s definitely not meeting health codes. I took pictures. So gross!!!

This property is extremely dirty and unfriendly. There were roaches everywhere. Bugs in the plate where the coffee was. No AC only a fan and extremely tight space. The rug smelled like mold. When I started breaking out in hives (due to roach allergy) I booked a different hotel and asked for my money back. The front desk was not even concerned and said to take that up with expida. He was not even apologetic. I will file a claim because it’s definitely not meeting health codes. I took pictures. So gross!!!

Hotel not having a simple turist map. Keycard - old modell - just geting close to mobile - not working any more. Cleaning - dreadfull.

Hotel not having a simple turist map. Keycard - old modell - just geting close to mobile - not working any more. Cleaning - dreadfull.

This was probably one of the worst stays my family has experienced. The web photos are completely not representative, to begin with. There was hair and other detritus in the showers from previous guests. Bathroom fixtures were falling off the walls. There was shattered mirror glass in the room. There was no air conditioning, but also the windows were bolted shut - absolutely stifling. Despite multiple listings of "breakfast" as one of the amenities, there is no breakfast offered, nor was there a refund offered because of the discordance. Although parking is listed as available, the parking spaces were filled with debris. We had a two day stay booked, but left immediately in the morning. Pity, as the area is quite nice and convenient.

This was probably one of the worst stays my family has experienced. The web photos are completely not representative, to begin with. There was hair and other detritus in the showers from previous guests. Bathroom fixtures were falling off the walls. There was shattered mirror glass in the room. There was no air conditioning, but also the windows were bolted shut - absolutely stifling. Despite multiple listings of "breakfast" as one of the amenities, there is no breakfast offered, nor was there a refund offered because of the discordance. Although parking is listed as available, the parking spaces were filled with debris. We had a two day stay booked, but left immediately in the morning. Pity, as the area is quite nice and convenient.

A little shabby but the price is good

A little shabby but the price is good

Great location, clean, newly refurbished, needed new mattress. Breakfast not included as on website but great for reasonable price and staff lovely. Would use again.

Room was clean and quiet

Room was clean and quiet

Great location, clean, newly refurbished, needed new mattress. Breakfast not included as on website but great for reasonable price and staff lovely. Would use again.

This stay was not as expected.there is no outside area is depicted on the pictures.The front has broken steps and building materials thrown at the front.we had booked 1 double and 2 single beds,but got 2 very narrow doubles,so one of us had to sleep on the floor.The mattresses were floppy and soft.the floor had a dent in it.the room had no ventilation,but was equipped with one small table top ventilator.when we asked for an extra,it was refused.the concierge couldn't care less.one(one!) good thing is the bathroom,which is clean.Fresh towels (plenty) every day.A downstairs dining room had been converted into extra rooms.

The staff were friendly and the area itself was nice, quiet and in a very good location. However the room was very dusty and it felt like it hadn’t been deep cleaned in a good while.