The staff tried finding out how was my stay, after they found out I was displeased however they also got defensive when I told them about the inaccuracies in the booking.

-The description says with bathtub in the room, in reality there's an old shower that didn't even have hot water for the majority of my stay. When I informed the staff of this they got defensive and said well there's pictures, i didn't you check the pictures? And stated that I should be happy with the room as they said its apparently better than the one I had booked, which also didn't have a bathtub. - The breakfast doesn't start till 9 am, and it's fixed. I decided not to have breakfast only a coffee and was charged 120 pounds because apparently coffee isn't included in the breakfast. - Wifi was not very stable and when it was connected it was slow. - In addition to the above points I was incorrectly charged 3 times the amount agreed upon on booking.com and, once is addressed this they wanted to discuss it via WhatsApp instead of the official channels.

Amazing view, choose river view instead of harbour view if you can, it’s so worth it. Nice restaurant, really nice oriental breakfast. All clean, comfy bed and even the towels are good quality. Room spacious and comfortable. Staff very friendly :)

Can’t name anything. If I try hard to find something maybe only the noice from other establishments across the river and from the restaurant above, but it’s really okay, and the all in all experience overweights this by far.

Everything was very good , very recommended