I got a free upgrade and ended up living in a huge suit with 2 bathrooms and 2 rooms.

The breakfast assortment is very limited

good location

quite old hotel, the room is not light enough.

Decor is tastefully done, rooms are very spacious

nice view，beside the building is the centre of waitan. all the house appliances are old-classic and well-quality

Lovely atmosphere of the early XX Centurty, cool rooms, kind team. Nice weekend trip to Shg with the family!

Very well maintained for a historical building. Very unique. The view from the terrace was unforgettable. Many thanks for the staff for suggesting the upgrade!

old fashion feeling, 20/30s style. nice room and great terrace, pity we could not enjoy because it was very cold! Anyway cool location and also the staff was very kind.

the breakfast was fine, but limited choices of western food.

Staff was very accomodating. The suite was large with a very large outdoor terrace that had a fantastic Bund view. My suggestions for the suite it to have some kind of rug in the sitting room, it is also a bit dark because there were limited outlets to plug a lamp into. On the terrace, there could be additional seating, as it is very large. The hotel is historic and the renovation has been done nicely to maintain the heritage architecture. Location is wonderful for the Bund. Only slight issue is that the elevator to the upper floors is slow and there is only one. The shower had amazing pressure! I would definetly recommend to others and will likley stay again in the near future.

Decor is a bit dated, sitting room was a bit dark.

The Art Deco style of the property was fun!

We thought we had booked the one next to the Fairmont but we didn’t…… not the hotels fault but ours

A lovely art deco hotel with spacious rooms and comfortable beds. Staff were helpful too in a good location.

Nothing

Great location to The Bund and overall quite clean.

Location is great. Rooms, hallways and layout are very dark and need some updating. We had the feeling that the staff and other guests were not used to, or comfortable with western guests, didn't feel comfortable here, and we travel a lot!

Location very good. Breakfast is nice.

The best hotel I have ever stayed in! The location, staff, food and a big room are totally perfect! You even have your own small coffee machine in the room. The staff were extremely accommodating and allowed us to check in early at like 10am. Thank you for helping me and my friend to have an amazing trip in Shanghai.

Good location, just a 1-minute walk from the Bund and a 5-minute walk from the main shopping area (Nanjing Road). The staff had excellent English and the hotel was very clean.

Whilst the breakfast had a mix of Western and Chinese food, the choice of Western food was sometimes better suited for lunch or dinner time as it included nuggets and chips.

Outstanding location and value for money. Comfortable bed, lovely room and nice breakfast. Helpful, professional staff. Three nights here. I will be back

Nothing

Great room and beautiful old-style hotel. Bed super comfy and quiet room, which is rare. Close to many metros/shopping streets/tourist sights. Great place to enjoy shanghai.

Only the attitude of the staff at check-in. We were a little early, but they were really unpleasant and not helpful about it. A little rude.

The friendly staff. Location in relation to everything. A price, considering the season.

The view from my room.

Very convenient location

Nothing

Location perfect

The doormen were amazingly helpful and friendly (got taxis for me, arranged for a car for a day-long business trip). Always a smile. Breakfast is good, selection of Chinese and Western. The location is very convenient.

room service would've been nice. When travelling alone, I often prefer to eat in my room and get some work done. Not an optionhere.

Large and clean bathroom. Good location, Walking distance to the Bund, underground railway station. With many eating choices

The view of our room was not quite good