Very clean and spacious. Right across from the airport. Staff Keeley is exceptional. Responsive and thorough.

Can’t think of anything

Location

Older property

The bed was very comfortable.

Staff were very helpful and attentive.

Location

Expensive

Absolutely nothing. I can say nothing positive about this property. This is the worst experience / treatment I have ever received.

Everything. I waited over an hour for a shuttle that was supposed to run every half hour. When I called for walking directions, the staff hung up on me. We were directed to the wrong room inititally. The facilities were abysmal. The room smelled and there was GARBAGE leftover from the prior guests, an empty beer can by the mini fridge. The bathroom was incredibly gross and the toilet was set at such a weird angle that the lid didn't go back entirely. There were unpleasant stains on the tiles and the refillable shampoo, conditioner, and body wash hadn't been restocked, and the bottles kept falling out of the dispenser. The bathroom was so gross that we showered in flip flops like in a college dorm. I have never been so gouged by a hotel ever. For this filth and discomfort, we were charged over $400 USD. For ONE NIGHT. Save your money. There are much nicer hotels near SeaTac.

Free shuttle to/from airport and the pool.

Wonderful staff, clean, and flexibility with check in for a military family traveling from overseas

N/A

Close to Sea-Tac airport and the pedestrian overpass.

The attached restaurant was great

You advertise transportation to the port but no such luck

Nothing. Worst hotel I’ve ever stayed

Dank and musty with vents that haven’t been cleaned in decades. We got respiratory infections from the bad air quality and we are still sick a month later. Likely will never stay at a Hilton property again. One person handling the bar and overpriced restaurant. I would give a negative rating if I could.

Did not have breakfast!

Our luggage was sent to final destination without telling us. 4 of us were given toothbrush and toothpaste free, so helpful when you don't have anything.

Na

The hotel was convenient for our "layover" for a flight the following day. The room was of good size with a comfortable bed

We stayed at the hotel on two dates either side of our travel to Canada The rooms are shabby in need of an uplift. Room furniture was marked and in some case damaged. The curtains in our first room did not close properly as they were torn at the top. Both rooms had dust around the edges due I presume the cleaning only being done to the main walk areas of the room. The shower head did not function properly and was in need of a good clean. There was no kettle to make tea. Not all international travelers drink coffee.

Great location close to airport. Nice place to stay with a dog. It's a beautiful garden. Staff professional, friendly and smart. If you are traveling with a dog, I am extremely recommend.

Bathroom small.

Nice atmosphere, very clean and the staff was top notch.

Dealing with the shuttle service.

Close to the airport.

the restaurant people were very friendly the location was perfect

linen on the floor of the corridors when I arrived terrible aspect

Very nice hotel. Very friendly staff. Better and cheaper than the one I stayed in at the beginning of my trip. Easy access to airport with their shuttle.

very convenient not only to the airport but also to the light rail into town.

The toilet ran non-stop. The hot water lasted approximately 8 minutes and cycled from cold to scalding. Housekeeping walked into our room twice without knocking. We had a do not disturb sign up! We requested a microwave when we booked the room 6 weeks prior to our stay. I have several food allergies, and I have to prepare all of my food ahead of time and reheat it in a microwave when I travel. Not only was there no microwave in our room upon arrival, but the front desk staff informed me they had given all microwaves out to other guests. Then, the second night we were there, we were in our room when another family walked into our room. The other family were given room keys and booked into our room. The parking fees are astronomical, $35 a day!! This was by far the WORST hotel experience we have ever had, and the amount we paid was ridiculous. The front desk gave us $50 off of our nearly $1000 bill for a three night stay. Go elsewhere, avoid this hotel!!!