It is outdated but comfy and clean. Nice staff. They were wonderful. And very nice people all around. Some workers at the Funny Bone were very rude. There were 23 of us and prob $2,000 in tickets and drinks. No one was bad or intoxicated. It was just 3 men trying to use power. My son was reading his phone and one of them walked up and slammed it down. Said he couldn’t check his phone. We were in no one’s way and on the side up on an area , so we were not on the floor making a loud sound. The waitress was wonderful and apologized profusely. The 3 guys working were just rude and hateful. I even have videos. It’s not good for business.

Funny bones employees

The room was clean and the location is excellent.

The room walls are a little thin, I guess my TV was was up to loud. I was told by the front desk,the room next to me can hear me talking or my TV was on..

I didn't like that I got double charged by both you guys AND booking .com (which is where I booked it first). I have talked to someone and have a case #462949745. Not sure WHY I haven't heard anything back... Otherwise, it was a good stay. But, the double charge thing may have me re-thinking EVER staying at a Sheraton again.

All three ladies at the front desk are the best. I only remember Trish name, but the lady from India and the other lady with the mask on were very helpful. The lady in the restaurant was great at 6 a.m

I only liked the location of the hotel and the fact that it was near the restaurant I went to for my birthday. The bed was fine. Comfort was ok.

The room could use an upgrade. It was clean but looked like it needed to be up to date. I found hair in my bed and on towels in the bathroom. The lobby was noisy due to either a soccer conference or tournament. There were many kids with their parents everywhere! I paid for breakfast for three and the hotel only had two, this was included in the price I paid via Booking.com so I had to pay for an additional breakfast for my daughter for two days.

location

expensive breakfast

Location was excellent and the hotel was very nicely appointed.

The hotel oversold King rooms so at check in the gave me a double and didn't inform me at check in. Also, the parking situation was horrendous. I have a handicapped hang tag, the handicap area had two security vehicles, one delivery type truck and not enough places. I had to park way to the north end of the lot, several hundred feet from the entrance

It was clean.

The toilets were very loud. could even hear the neighbors toilet.