the room was nice but not nearly nice enough for the money. Very expensive room.

My very first interaction was the front desk when I checked in. The girl that waited on me was sullen to the point of rudeness. She wouldn't make eye contact, talked so quietly that I had to keep asking her to speak up, didn't smile even one time. My son was checking in at the same time. His clerk greeted him with a smile and was very pleasant. Mine was horrible and shouldn't be a front desk person.

The lobby was beautiful. Breakfast was good.

The lobby was beautiful but the room while clean was not updated. Carpet was dirty with stains and the rollout we requested never arrived. Also, we had to turn off the thermostat as it was stuck on cold AND we got locked out of the room cuz our key cards quit working when we went to have breakfast. Tile floor in the room was broken. For $300 bucks we expected a way better room. We could have gone to Ameristar for less than $200...next time we prob will.

Sorry we did not have breakfast there we were next-door at the St. Louis bread company Everything else was very good though we do appreciate it we did have late evening cocktails and an appetizer before I retired thanks again

Cannot think of a thing

Everything ! Cleanliness , great staff , very clean room & comfortable beds

Loved the proximity to the Funny Bone and other restaurants.

Nothing

Rooms were great!

Variety of beer, more selection of beer would have been great! No pepsi products and small selection of vending items.

The location was great and I loved how everything was connected. Beds were comfy and room was clean.

I booked a King bed with a sofa bed, when arriving to our room it was 2 double beds. I went down to the desk to explain I booked a king bed with a sofa bed- they told me they didn't have any left and this was the best they could do. The staff was rude and did not accommodate. No refund or room adjustment- we made do uncomfortably. Outside pool was also pretty cold.

In Westport Plaza. Great bar and dining area. Lake and waterfall was pretty.

We weren’t able to stay in the room we booked because “it wasn’t clean”. Offered me another room with two twin beds instead of one king bed for my boyfriend and I. The room also didn’t have a view of the lake or garden and the wi-fi was horrible. So we couldnt use any of our streaming services. The room wasnt worth what I paid for and shouldve been given a difference between the two. It was really inconvenient. Why post a room online and make it available to book and receive payment then the guest arrive and its not ready and not promised the room?