Very pleasant and we enjoyed our stay!

Smoking area….not comfortable and needed cleaned.

It was available

The bathrooms need to be updated and cleaned better, the towels had rust stains on them, the tub was slippery, the elevator looked like it hadn’t been cleaned or vacuumed EVER, the curtains need to be cleaned or updated. Also needs better lighting and a full body mirror available. It was very outdated for the price. The pillows were comfortable.

Breakfast was very good and staff was very welcoming and nice

Toilet would not flush and bed was too hard

Generous portions

The breakfast was better than I thought it would be! Usually it's a buffet at many hotels, my husband and I liked how it was freshly made and you had plenty of choices. The one suggestion is have fruit like apples and bananas for people to take in addition to the hot meal. The seating area was comfortable as well. The room and bathroom was clean and there wasn't an odor either in the room or the hotel. It's really close (walking distance) to a lot of different restaurants and I saw a pretty decent indoor pool. We would definitely stay there again next time we head to Lubbock.

There was a strange noise coming from the pipes in the bathroom. My husband thinks there was too much pressure building and maybe something was overnighted during construction. We would have asked to switch rooms but we were only there one night for a conference in town. That should be addressed, room 323.

Location

It’s somewhat of a noisy hotel. The people in the room above me were running and stomping in their room late at night and then early in the morning. I got very little sleep !!! Had I known breakfast was less than $20 I wouldn’t have prepaid $35 for it. Not a good value.

I liked nothing

Everything. It was very outdated and old. Dirty carpets and bathrooms.

Location

Outdated furniture and wore out