Everything except the AC wasn’t cold it would only blow a little bit of air it was hot during my stay

AC wasn’t cold it would only blow a little bit of air it was hot during my stay

relaxing

pillows too soft

how clean and customer service

small water leak in the shower

Beautiful lobby and the rooms were spotless!

The thermostat didn't really cool

easy to book and loved the starbucks in the hotel

bed was a little hard

The breakfast and the services they gave. They were friendly and professional.

The tub had mildew around it.

price and lobby areas

the rooms are a bit outdated. leaking shower heads and uncomfortable pillows

the area .

the breakfast . it wasn’t free , the pillows .

It was very quiet and easy to access

Did not like the barn door on the restroom

I liked the restaurant in the hotel along with the giant lobby. I liked my room with a desk and multiple ports to connect my lap top and electronics. The staff was very friendly and accommodating.

The shower head in the bathroom was hard to adjust with the height. Also a removable shower head would be so helpful. The bed was not very comfortable, I could feel the springs through the mattress. I didn’t like that there is no room service to rooms. If you already have a restaurant in the hotel why not provide this service to guests that may want to relax in their rooms. Also there were no brochures on the restaurant with menu or hours or the small cafe in the lobby to see what they provide and when.

The bed we slept in was horrible, I woke up with a backache. We booked our room in Booking.com and when we checked in we found out that we could not use the internet, we would have to pay for because we booked on Booking.com and we didn’t get a free breakfast for that reason as well. After we found out that much to our surprise, the hotel thought we were complaining and they gave us a complimentary breakfast for the next morning. Not complaining, just thought that was part of the money paid for the room.

The mattress was truly horrible, my husband had a different opinion I believe.

The staff were very friendly and helpful. The rooms were clean and rather comfortable. The breakfast was fine.

The swimming pool didn't look or feel very clean. You could see some dirt on the bottom and the water was cloudy. I wouldn't say breakfast is worth the money. I'd rather go to a breakfast place instead.

clean, great lobby area

can here toilets flushing from other rooms and doors slamming throughout the night