The housekeeping and maintenance staff are amazing! Everyone is so helpful and accommodating.

N/A

Restaurant on site

Room was dirty

We needed a recliner for my dad and the staff went above and beyond to accommodate his needs. The shuttle to the Mayo clinic couldn't be more convenient. Great restauruants within walking distance, too.

We were a little surprised that housekeeping was still at pandemic frequency. We had to procure additional towels, toilet paper and coffee.

Location. Comfortable beds.

The air conditioning didn’t work in the first room and the front desk was slow to get someone to look at it. Finally moved us but learned that first room had problems before we arrived. It never should have been given to us. Also billing and payment with booking.com was messed up.

Comfortable, clean and close to Mayo. The shuttle was a welcome bonus.

The parking was too limited. We were lucky to find a spot. And breakfast was not included, which would have been appreciated.

Overall the stay was great. The hotel was nice, staff was really friendly. They accommodated an early check-in which I really appreciated. The restaurant was quiet, but food was good. I also had leftovers from lunch, and needed a plate to warm it up in the microwave in my room, and the front desk associate got me a plate from the kitchen, which was nice. I had appointments at Mayo, and it was about a 17 min walk to my appointments. If you have kids it was maybe 5 blocks to a nice park and playground. I chose this hotel as I didn't want to deal with parking, so it worked out there.

Not really the hotel's fault; but I could hear the neighbors pretty loud and clear. If there was a way for me to keep the fan on with the AC full time, it would've drowned them out. But it was a bit frustrating that the guests came back to their room just as I was going to go to sleep.

Location was nice with good restaurants nearby.

All of the little extras applied to the bill, like parking, taxes,etc.

The location was perfect. Just across the street from St. Mary’s.

No Diet Coke available anywhere on the property. Not a big deal unless you’re a Diet Coke drinker.