The cleanliness of the hotel was phenomenal! There are a lot of beautiful spaces, indoors and outdoors, to relax, so you're not limited to your room. It's really a lovely place!! I plan to stay here every other month when I visit family, it's that nice! They offer breakfast, real sustenance, not the basic continental fare most places serve. Everything about this reasonably price hotel, right down to the staff, deserves a 5 star rating!

There wasn't anything to not like!

Service

Pool

Can’t call. Endless hold. Never answered. No help with location. No phone help. Left area due to no aid for

Can’t call. Endless hold. Never answered. No help to find this place. No help on anything. Left area,

I like the close proximity to restaurants and shopping and easy access to I-75. What I liked more than anything was the excellent customer service given by Jonathan! Not only did he go above and beyond to make me feel welcome, I witnessed him being that way with every guest. He handled check-in and check-out so efficiently and professionally, even when he was answering the phone and dealing with issues at the same time. He is an excellent multi-tasker and has such a warm, friendly, and empathetic way about him that made something routine feel quite special!

I don't have any complaints. It was an overall, positive experience.

The location and staff.

The bed was broken. There was food from the previous guest left in the refrigerator. The room did not meet my Cleanliness expectations.

free cookies

rooms were filthy. one room had a big bloody stain on it and we had it changed. when we complained to the manager he said it never happened. unbelievable. air conditioners on multiple rooms were not working and breakfast was really bad.

it was clean and the beds were comfortable. They had a good breakfast. Staff was very nice.

The doors to the rooms are very heavy so other guests doors would slam very loudly. Also our vent didn’t work in the bathroom. Other then that we have a good 3 day stay. It is a little pricey though.

The location. The view.

Guests at your hotel where going around knocking on doors and running, before running they threw water with ice from a cup at the door, which lead to water and ice to go under the door into the room. The cleaning crew, knocked on our door at 8:30 in the morning, asking if we were leaving soon. I felt pressure. For almost $400.00, (ridiculous amount), a night, I expected way more.

Chris who manages the front desk is exceptional. kind and responsive. however that was the only positive. the hotel is still under construction. the suite is tiny, rust pieces came out of the bath tap, the carpets on the stairwell are filthy and even in our room there were many stains. sheets and blankets are thin and torn. the noise level was high since the hotel was booked out by travel soccer teams and our suite was right in the middle of the action by the elevator. it’s disappointing that Radisson is even mentioned in the name. we travel a lot but this was beyond disappointing. no fault of Chris.

refer above

great area. great staff.

Bed frame broken. bed was comfortable it just tipped when you got out of bed. Floors could be cleaner but ok. I think we were put in an old wing. hotel looked to be in the process of being renovated.