everything from the room to the staff

nothing

Easy check-in. Staff very friendly. Check out was a breeze.

The hotel is always clean and the staff are very courteous and helpful. The made to order breakfast is such a welcome alternative to the self serve continental breakfast bars at other hotels.

liked everything!

close to location we where visiting

nothing

location

room was not clean…headboard on bed filthy with smears from too much oil polish and wood damaged. carpet soiled. bathtub had standing water in it.

good location

raised the price from the usual $120 to $179 due to a basketball game. Also there is no free breakfast or coffee in the lobby.

I paid 240 dollars for a room. You would expect a free continual breakfast. They were going to charge me another 40 dollars for breakfeast

For me excellent, but my kids never got the sides ie bacon but that's ok. The sever seemed more concerned with Asian and Hispanic clients,which is understandable .

very clean, pleasant staff.

booked a king size bed got a queen room. bed was hard and not comfortable. they advertise a full breakfast but when you get there everything is an up sell. continental breakfast is free but eggs, pancakes waffles bacon etc is offered for 8.50 each.

Continental Breakfast was sufficient.

Restaurant manager was not very nice. Tables were not cleaned off between customers, food/crumbs still on table and on seats. Both coffee urns were empty and I had to go get someone to refill. The continental breakfast should have been included in the cost of the room.

Perfect location, close to Ford Center and amazing restaurants.

Could be cleaner