exceptionally clean

Nothing, I was glad we just had one night and were outta here

Disgusting carpets, not cleaned, filthy room. Poor service. Terrible breakfast, no choice of decent options…

The pool was nice. They were willing to bring me a vacuum to clean the room with.

It was a dirty room: caked food on the table we cleaned off, old food, plastic, dust bunnies, pubic hair in the shower, and previous guest dog food on the floor. It was so gross and I was so sick of pulling things from the carpet out of my dog's mouth that I called and asked for a vacuum. a worker and a manager came to the room. I explained how gross it was and the manager said she would find a way to compensate us...later to find that she didn't even put in the computer about the complaint. Their pet area is fake grass in a HOT location and there is dried dog feces all around on that grass, smeared and in piles. It was vile and we washed off our pet's paws and never took them to it again. There were no towels for the pool area. There is no breakfast included. When we checked out they "generously" docked the fee for our dogs. Not worth the price, and when we found out it was under new management, we thought they would try to go above and beyond to try to make us happier, instead it was a generic email showing our bill and taking off the pet fee. Not even an apology.

Staff was super nice and helpful, remembered my name. Entering the nice lobby I thought the rooms would be nicer. I liked being able to park outside the sliding glass door, was very convenient. Pool area was nice. Had a nice Magelbys attached but unfortunately didn’t get the chance to eat there.

The carpets were so filthy. The bathroom sink smelled of mold so bad I bought bleach and ran it down the drain. Our shower had a large semi patched water damaged area on the ceiling, at some point during one day a maintenance person came in and continued to work on the patch. I appreciate the effort but we should have not been in a room in such disrepair. Would have moved rooms but we arrived at 2:30 am and we’re to tired to move rooms so we just dealt with it.

The pool and spa.

The yucky carpet

size of room

small balcony

convenience of room given need to accommodate cold food storage we were transporting.

Breakfast was very poor. room was dirty and even soap was missing.

the pool was nice but it’s not regularly cleaned.

it’s dirty and looks nothing like the pictures. the beds were very uncomfortable and the pillows and bedding were awful! when I asked for more pillows I didn’t get any.