Staff are good but hotel now sucks, not recommended for anyone with family to stay now

Quality has degraded so bad , not worth for family to stay,

Everithing was good

the problem was the terrible odor everywhere smelled like cigaret and the bed gived me itchy thet feel like they have ticks And the clean was little bad

Quiet

Dirtyness

Spacious rooms

Breakfast could have been better

I was double charged after I paid my reservation online. . And was informed of the mistake. But I was very unhappy the attendant did not know what they were doing because now I have to wait 3 to 5 business days for my refund. Also we reserved for 4 people but there were not sheets, blankets or pillows for the couch bed. Also, my room keys did not work well in my door or one of the hotel outside doors (was broken or something wrong with the door).

Always had the door to vending machines locked. And hardly anyone in the office.

Had a bad smell, beds sunk in the middle

Very clean rooms!

Let tell you what was awl full the hallways had a bad smoking smell when I got off the elevator. I thought no smoking was a standard in hotels in California, I almost left before I got into the room. Traveling all day for business super tired I stayed. (The refrigerator make a knocking noice all night like a person was at the door. Unbelievable!!)