location

unclean, unkept, lacking toiletries

not much,

check in person was not friendly. parking lot was dark, didn’t feel safe. got to our room and the window was open.

Nothing. Honestly I cannot think of not even one sentence of anything that I liked at that property which was very unfortunate because I was there to see my son who is dying of cancer and I would think that this hotel would be a lot more accommodating especially considering my circumstances this was the dirtiest hotel I've ever been to I was scared to take my shoes off inside the hotel room literally I went and bought flip-flops just to be able to shower when I came home I was told by the doctor that I had bedbugs

I was extremely dissatisfied with a number of things and every time I tried to contact the front desk in regards to the number of things that I was very disappointed in not one time did I get a response back or any type of communication in reference to what I was complaining about which was number one the shape of the room the room look like it had not been cleaned in months the sheets literally were the color of dark tan they smelled impeccably bad and then I noticed on my second night there that I had these little bumps all over me and they were itching come to find out after checking out a night early because I had such a bad rash my doctor told me that I had bedbugs when I asked them for new sheets and for them to clean the room it's still took an extra 24 hours for them to complete that inquiry I don't know what kind of hotel that's business like this now my wife she convinced me to stay at this hotel because she told me what a great hotel it was and how you guys were so accommodating yet it was the complete opposite it was the worst hotel I've ever seen in my entire life I would appreciate still a phone call back considering I had to leave the hotel a night early couldn't even stay my whole stay the whole reason that I was even there was to see my dying son who is dying of cancer and getting a bone marrow transplant at Emory University Hospital and I could not even enjoy my trip due to the fact of all of the inconveniences at the hotel that I was having to deal with and that nobody should have to deal with while staying in your facility hotels are supposed to be facilities that are offered for somebody to have a pleasant experience away from home kind of like a home away from home it was nothing of the sort like I said I would appreciate a phone call literally I wenback immediately my wife can be reached at 310-587-1198 As she is the one who made the reservation for me and my name is Hercules Washington.

Breakfast was a joke - muffins which were all taken by staff by 8AM Coffee and oatmeal was it.

No ice machine to be found anywhere in the motel. Had to ask for hangers. Sound proofing of room was 3 out of 5.

I liked everything! The suite is was clean the tv was a good size, the bed was really comfy.

The curtains wouldn’t close all the way. There was a little crack between them but by no means a deal breaker.

The availability and location

Rate was a little higher than usual

The manger was very accommodating to an issue I had...but the staff could have handled it better.

The staff was very nonchalant with my issues.

Building looked like it was condemned

Nothing

staff friendly and accommodating

no outside seating. it would be nice to have benches to be able to leave the room and get fresh air.

location

refrigerator was broken no dishes and it smelled