I travel a lot (I have been around 80 countries) almost six months a year. It was my first time in pretty Arkansas. This hotel is one of the best ever (on the world). Fantastic!! I liked everything. The staff was amazing, such wonderful ladies; everyone. The room is big, comfortable, clean, very well equipped, beautiful. Bed, shower, refrigerator, TV, everything was great. The breakfast was abundant and tasteful. The lobby is nice. They even have a basketball court. Location is perfect, the area is safe. I enjoyed so much; thanks!!

Just keep it like it is. Glorious!!

The staff was great, the property was wonderful as well. Tamika was amazing. I didn’t get to meet her in person but she really helped with our reservation changes. Top notch. It was only challenging with parking. Will definitely select this property again in the future.

I don’t think I was fully aware it would be like that but we made it work. Outside of that, the stay was great.

Sadly, we didn't get to try breakfast. We loved the room, and the bed was comfortable. The lady at the front desk was very helpful. Overall, it was enjoyable.

Some of the silverware was not clean. That wasn't good. I didn't like that we were charged for parking, and we didn't know up front. Also, there was a 50 dollar hold placed with our payment, that wasn't explained before hand either. I was expecting to pay $134, and wound up paying more. I wouldn't have minded if I had been made aware first.

The staff was so nice and respectful

No complaints

The breakfast was good, and hot.

I liked everything about this hotel.

Location is excellent! The person that worked the social time Wednesday evenings and the breakfast in the morning was outstanding.

Front desk could have provided more instruction as to how to use the elevator. Another guest helped us. And then we helped others later. But the person that checked us in was in training. The trainer could have explained things perhaps.

Comfortable

No bar

Every staff member we encountered was incredibly happy and helpful. They all would go the extra step to ensure the quality of stay was excellent. Their cheerful attitude and smiles really set them apart!

It was good

I liked it

Staff were extremely nice and that made up for deficits

Room was hot even with ac full blast. Bathroom had mold in shower. Fake eyelash (not ours we don’t wear them) stuck to blanket for fold out bed.

Beds were comfortable

Did not know we had to pay extra to park our car until we arrived. Night staff wasn’t friendly. Elevator floor was broken, only one elevator worked and it was extremely slow.

It was conveniently located to downtown, ans has a parking garage

Pool was unavailable, air conditioning was extremely loud and room was humid

Location of the hotel was great! Major attractions were within walking distance. Shantel, also known as Shanny Mae, was awesome! She was working the breakfast area, but she made sure all of our needs were taken care of and addressed. She was great!

Front desk staff was not very friendly. We spoke to 2 different front desk agents, and both were not very friendly. When we approached them, they seemed to be bothered by guests. Hotel had only one elevator working, so to get on the elevator, it was a long wait at times. When we go to the room, one of the dressers had a loose handle on the drawers. The TV in the living area also didn't work. Maintenance eventually fixed the problems.

I loved the view....

I didn't like the fact that we didn't have a microwave or refrigerator in the room....or on the property.

I liked the bed and the kitchen.

I didn't get the room I originally booked. I booked a double bedroom I was put in a king. My rooms weren't ready til 7ish. The air would not work inside the room. The hotel didn't offer any accommodations. They say that they were going to issues a refund but never did. This is around the time the tornado hit. The elevator was not working properly 😐 so we had to use the stares.

staff was great

location, parking, access to room

Because of using booking.com we could not cancel. Due to illness could not make it first night so when we arrived the second night they had put us no show and canceled our reservation. I will Never use booking.com again and pass on to friends

the gated garage

very nice and clean, good location near restaurants

parking garage, security, location and nice suite

it was very clean and we liked the location. we were there to see Clinton’s museum and we could walk there

we really don’t have anything that we didn’t like