The service at the check-in counter and in the restaurant: very gracious and helpful!

This has nothing to do with the hotel: one of our reservations had not been recorded by Booking.com in the hotel data. They did not have it! So they had to redo one of the reservations.

Close to what I needed to be in the early morning.

1. There’s no hot water for showers. We ended up having to take cold showers. 2. We couldn’t turn off the shower faucet so the water was running the whole time. 3. They put us into this room right outside the elevator. So the whole time there were people constantly talking and moving the luggage in and out of right outside our door.

Check in staff was very friendly and helpful

Comfortable beds and inside restaurant Relish. Good food

Room needs a microwave

The chic atmosphere in the lobby extends to the rooms as well. Nice pool and workout room round out all our needs. Since covid the restaurant has had a tough time with staffing who hasn't? Still the staff are very friendly and willing to go the extra mile. It's like they've had hospitality training.

Our hallway smelled a little like mothballs, but the smell did not extend to our room. Maybe it was a cleaning product, but it wasn't devastating or a noxious level.

Beautiful lobby! Friendly staff. Great location.

View from room was a peeling wall and junk. The toilet kept running. They had someone look at it but did not fix it.

Loved the long pool. The sauna was a great additions. The rooms were comfortable and quiet.

Faster breakfast

The check-in is professionally conducted and the hotel itself is very nice. The beds are exceptionally comfortable and the TV is large and high quality. They provide a slip-proof mat for the shower and the water pressure is decent. They actually have housekeeping on Wednesday, Friday & Saturday. The parking lot is huge and even if you come back late, you should easily find a spot. The hotel is handy for gas stations, I-94 & and eateries, including Los Amigos, which is a great Mexican restaurant.

There's no breakfast included, not even coffee. The fridge in the room was low-quality and there was no microwave. There were no USB charging points in the room. My room had no window, only a sliding door that opened up onto a service corridor, which is the weirdest thing I've ever encountered in a 3 star hotel. My room was about a half-mile from the lobby & I wish the check-in had suggested driving around to the side door (much closer to my room) instead of having me walk down an endless corridor with heavy suitcases.

location, staff & pets accommodated

Dated room décor & uncomfortable mattress

Rooms were spacious with comfortable beds.

No free breakfast. Everything was extra, including coffee.

The lobby was nice. The rest, well, kinda run down.

The rest...kinda long in the tooth.

very well decorated, updated and clean

I loved everything!

Good clean fun! The pool area is huge !

One of the full sized beds was a little soft.

mattress was a brick but everything else was great

Quiet, welcoming, food available for purchase

how convenient

the room was hot. couldn’t get comfortable.