We wanted to be pretty far down island and this was perfect. The room had a good view of the beach.

Our bed was awful. Well past its needed replacement date. It was squeaky and not at all comfortable. It would have been nice to have a secure hotel access into the down the long hallway nearer our room. Our room was neat, but I wouldn’t say really clean.

Clean accommodations, delicious breakfast, friendly staff, beautiful view of the beach

Staff were all very professional and helpful. The morning breakfast very good and dining area was clean. Room was clean and was happy there was a walk in shower. Price was reasonable.

One elevator was out of order which made the wait time long at times. Toilet was short. Had to buy a toilet riser.

Perfect location and great price

N/A

The location

Nothing I like every thing

Location and awesomeness of staff

Baby roach in bathroom, toiletries for 1 person not enough

Breakfast was good and staff was friendly

It was too cold to use the hot tub lol

The hotel did not fulfill their breakfast commitments since their supplies finished , and customers were asked to go and buy from outside. They showed no remorse for being stingy and mismanaged. This has never happened before in my hundreds of hotel stays. A dead cockroach lay in the center of the room. Photos taken. Bath Towels had brown specks. Ugh. You can imagine what could it be ??

Enjoyed location

Breakfast was great. Loved the location. I’m

Nothing

Everything

Free bottles of water

The staff was friendly and helpful. The location was great with a beautiful view.

Floors in room could have been cleaner.

The location was perfect! Sitting on the balcony and watching the sunrise followed by a walk on the beach searching for shells was memorable and convenient. Bonnie was great. I called to change rooms after booking a handicap accessible room and she was very accommodating and understanding. It was a perk that the room had cable, not just a few channels. Also, the breakfast provided was made the room an even better value!

The night desk attendant was dismissive to another guest who had a concern about a neighboring guests volume.

The cleanest

Not one thing

The location

Not one thing

The room was very clean (which is extremely important to me) and the view was breathtaking. We didn’t even realize we had access to our balcony hahaha

N/A

The location and staff were great.

Only one elevator seemed to be working in the evening.

Friendly, helpful staff. Location.

Ice maker wasn’t working, could use some updating.

Everything about this Best Western is excellent. Location, service, cleanliness, staff, breakfast. This is my favorite place to stay when I visit Galveston.

Please find more comfortable chairs for the outside of each room, those metal chairs are uncomfortable and heat up quick.

Zimmer war geräumig, lage direkt beim Meer

Eine Kakerlake lag im Flur und eine Kakerlacke im frühstücksraum. Nicht sehr appetitlich. Frühstück auf Papptellern! Keine große Auswahl. Empfangsdame nicht sehr freundlich.

Location Location Location… enough said. Well, I can say more. Easy access to beach. Excellent restaurants near by (Nick’s and Doc Holiday’s). Everything was great. No issues. No complaints!

NA

The location was as advertised. Good view of the Gulf

The patio was dirty and the old metal chairs out there were disgusting. We could not keep the crickets out of the bathroom. Not sure where they were coming from. The small sign at the front desk indicating that housekeeping services were only available on request was a joke. Never mentioned at check in and no notice in the room. The telephone in the room did not work. The hallways were warm and stale even though there were air vents. Did not seem that any air was being sent through the vents. Front desk personnel were not inviting...almost rude. The entire facility looks like it needs an upgrade

Location

Hallways were not cooled

Close access to beach.

No issues

Well Stocked

More choices

Very clean and the breakfast was very good.

Location was very convenient.

Nothing