The place was Nice and clean but from the First Day we had problème with smok detector and also we had no safe box and if you see on my email I had to spend some time in the room waitting for people to come fix my problem but the didnt come so all day long we had to carry laptop and my kids iPad all passports and all my value item with me cause of safe box that we didn't have and also I reserved Airbnb to not pay too much for meal but I did cause of smock detector

it's very pleasant and comfortable!

The building still has an issue at the beach. The owners can stay by the beach main entrance but guests need to walk about two blocks to get to their umbrellas!

We liked the amenities, spacious apartment, spacious balcony.

the beach chairs were located 5 minute walk in the sand from the hotel. the sheets were stained and the reception could not do anything about it since we booked through here. the apartment was clean for the most part but it could’ve been a little more clean. the keys weren’t working properly so we had to keep going back to the receptionist. the coffee shop closed at 1 pm so it was hard to get any snacks after 1 pm

it’s a newer, modern building with so much potential.

Firstly, the main pool was not working and apparently had not been working for several weeks prior to my arrival. this was a big inconvenience and should have been compensated monetarily. Another HUGE inconvenience is that the beach chairs/beach service & towels that you pay a daily resort fee for are located so far away from you. I spent extra money to book a beachfront property so that I would have the convenience of walking out of the hotel and straight onto the beach with my son. Instead, I had to lug our beach bag, toys and coolers11mins down the beach to where our hotel’s chairs were located. Also, there is no food or drink service being offered at the beach chair location. Lastly, we arrived at our rental condo to find it disgustingly dirty. Food leftover hanging from the kitchen island, sticky residue on all light switches, refrigerator and oven handle, hair and sand all over the floor, and the list goes on. Just nasty, I had to go buy a vacuum and other cleaning products to clean and sanitize as I had asked them if there was one that I could borrow and they said no.

I Location was great

Waiting for the elevators were a nightmare. They need to do better. I waited 45 minutes to get on an elevator. Also the smell of the hotel deodorizer was overpowering and made me sick.

staff were very rude.

Nothing!!!

BEWARE before you book!!!! Read additional google reviews, they are all true. this place is falsely advertised. Rooms are falling apart, AC did not work, maintenance came to try and fix it and didn’t even have a flashlight asked to use my phone light, that I had to hold for him, lights in the room didn’t work, no towels (2 bath towels for 5 days) 1 roll of toilet paper for 5 days) $20 each additional roll. roaches or other crawling insects in room. Elevators took 20-45 minutes if your lucky enough to get on. No pool lounge chairs available, if you find one and leave it, your belongings get removed without notice even if you are in the pool. security walks around the pool as if it was a correctional facility. the staff is nasty. the beach chairs are a 10 minute walk from the actual hotel, everything about this place is terrible, for the cost you are better off at a real resort. parking is an additional cost of $40 a night plus tax. other families just picked up and left to other resorts due to terrible accommodations.

best vacation ever I will come back and I will recommend people as well. we felt at home , the staff were amazing .

The only thing is the elevators you will be sitting there waiting for a little while to go anywhere.

love the location, and staff was great and helpful

drinks at the bar were kinda pricey

Bedding was good at this particular room. Very nice kitchen with Bosch appliances. Pool area is nice with amazing ocean view

Valet parking was expensive and annoying. I personally would rather prefer standard parking

The location

The staff was rude and the wait time for the 1 elevator was horrific for the amount of guests and floors. Staff was not informative as to what to expect and provide cards for the beach chairs and umbrella.

Resort is beautiful. Loved the pool area and room with the amazing view. Was the perfect resort for our family.

Not enough elevators

location and pool!

nothing

One issue was the tv didn’t provide closed captioned as I attempted to to turn on w/o luck then had to report the issue to tech crew to fix the issue . It did after that. I appreciated the service .

The place where we stayed need to be painted on the walls as well on door trim. They need to fix the base boardunder the dishwasher. They also need to buy a large fry pan and wine opener. They also need to add more outdoor patio cushions. Also need to add a baking dish to cook with in the oven.

The location and the room was spacious

We had a very difficult time getting the key from the box and trying to open it was another challenge. The manager had to call someone else since he couldn't open it either. The room with the two beds was not clean....the pillows had hair on them....so we washed on the first day we arrived.

The place we rented had dirty spots all over the rugs, one of the stools for the island was broken in pieces and left in closet when we got there, the wait time for elevator was to long, they charged us for amenities because we booked 3rd party and charged us an extra 500.00 for what I do not know, can't get a hold of anyone!!!!

We arrived to a broken oven, hair in the beds, bathrooms not cleaned, broken doors leaning against a wall, and smoke detectors taken down from the walls (against federal law). While the property owner did send housekeeping to clean on the second day, the apartment was still in bad condition - peeling drywall, stained carpets, etc. It was nothing like the photos and clearly violating the hygiene standard listed on Booking.com. We couldn’t change rooms because this isn’t booked directly through the hotel, and Booking.com wouldn’t help because it was non-refundable. We didn’t have enough toilet paper, and the company told us we’d have to pay for more. Save your money and stay away.

All was great for us at beach Pool gym

Nothing

The view was fabulous, the apartment was great, love the chairs and umbrella’s.

Didn’t like the high pitched whistling noise on the balcony almost the whole time we were there, wasn’t thrilled with the one elevator we had use, sometimes it was a long wait.