La bière , l espace canapé a l accueil

Le bruit des gens devant ma porte Des enfants qui jouent au foot devant ma fenêtre sur la petite place.

La localización, la atención del personal y el desayuno muy rico.

The location was good and I felt safe. The staff was very friendly. Also the breakfast was pretty good.

I really wanted to give the hotel a 5 but the internet was spotty going off and on for the entire 4 days that I was there. So the internet coverage was horrible. Also, while we were there, they had 2 weddings going on in the courtyard, which we were not told about. I would have like to have had our room on the wings of the hotel away from all the activities. The refrigerator in the room also was working properly. Would I stay again, Mmmm, not so sure. Perhaps if the price is good.

Didn’t eat breakfast at hotel wanted to go out and experience some different food and enjoy a morning walk. Location was great for walking and exploring

The rooms could be a little more soundproof

Everything! Colonial design made modern

Nothing. It is perfect as it is

great location nice combination of historic building with modern comfort compétent staff, excellent customer service

nothing

We liked the pool on the rooftop, the buffet for breakfast was nice too and we tested the spa, which was really good (the masseuse is great!). The location is perfect too to go and explore la Zona Colonial.

Most staff were amazing and very welcoming and helpful, but as we arrived we found out someone who tried to take advantage of us by giving us another room than the one booked via Booking, which he mentioned only once he made me pay the room I did book. Evidently, he said it was an "upgrade" but when I replied it's fine we don't need an upgrade I just want the room I booked, then started a long exchange about how much the new room was good and me maintaining I wanted the room I chose - to eventually understand that it was already occupied by someone else. I found that he had a lot of nerves to make us believe it was our day of luck while changing the reservation without telling us. It's not the first time this happens to me in RD but I was expected more respect from one of the most luxurious hotels in town. Then in return, his colleague came to help and resolve the case, we accepted the other room and they offered us a massage each. But the other guy never apologized. This is not a nice vibe when you arrive in a USD200+/night hotel, where you're supposedly coming to relax.

The rooms are great!