Restaurant, poor service, very poor selection of breakfast items available.

Lage, Service, Ausstattung, Personal, Sauberkeit, Poolbereich, Frühstück, Restaurant … alles top. Eine der besten Unterkünfte die ich je besucht habe! Das Team erfüllt fast jeden Wunsch. Direkte Strandlage

Der einzige wirklich erwähnenswerte Punkt, welcher mich gestört hat: die Musik des Gitarristen an einem Abend war während des Abendessens im Restaurant so laut dass man sich nicht mit der Person gegenüber unterhalten konnte- absolut nervig und störend. (Das Badezimmer ist im allgemeinen Zustand etwas in die Jahre gekommen, sind jedoch Kleinigkeiten. Die angebotenen Ausflüge bekommt man wenige Meter weiter wesentlich günstiger! Es gibt nur 1 Raucherbereich in der Anlage.)

The facilities were five-star. Beautiful swimming pool with swim up bar. The restaurant was first class with amazing food and incredible service. The Wi-Fi worked excellent in the rooms, the beach was large and clean with beautiful warm water. It was a little on the expensive side, but we enjoyed our stay.

This property is very very far from any activities except the underground river. If you want to sit on a beautiful white sand beach and enjoy relaxation this is a place for you. If you want other restaurants, bars or activities, then I would not recommend this location. 

Amazing location. Hospitable staff.

On a second day of my stay I got strange bug’s bite. it was extremely itchy and I have red marks from these bites for 2 weeks already. maybe hotel could provide some lotion to protects from it

Nice place with beautiful beach. Friendly and helpful stuff.

Room and beach view

Staff's misleading information regarding the commute with main cities of the island . They tried to convince us that the is no local commute so we pay extra for their privet transfers.

Location , staff were very friendly and good with the trips

Coffee facility in room, no kettle and no Internet in room and lobby did not work very well, breakfast menu very limited and rooms a little dated

A perfect location with all the facilities one could ask for. The villas were stunning and the restaurant food excellent along with the great staff.

Everything was good

nice location in front of a long sand beach the staff is very helpful good restorant for dinner

although mentioned by BOOKING.com there is no refrigerator in the room !! furniture little bit old

Great destination, staff superb, clean facilities, location next to underground river and zip line, just a wonderful experience. The resort has a small number of cottages which make it perfect, not overcrowded. The landscape all around is artistically designed and well manicured. Security 24/7. Have I mentioned the staff was superb? No hidden fees, my bill was correct down to the peso.

A minor dislike, but not a reason for not coming back, was that the sea is ten steps away and no fish (seafood)on the menu. The restaurant should have been heavy on grilled fish(es), shrimp, calamari, squid, etc.

staff, location, cleanness, services

no wifi in the rooms

My room was right on the beach which was ideal as I had a puppy dog, and they served the food in my room so I could look after the dog (but the last couple pf days we ate in the restaurant as the hotel was quiet. All the staff knew the dog's name (Chester) and would always ask how he was and said "Goodbye Chester" when we left. The food was amazing- Eggs Bennedict, Chicharron salad, Prawn Bouillabaisse, Steak, Tuna, and many ither favourites. The beach was raked daily, the grounds were beautiful, and we had a very relaxing 4 nights there. My second stay at the hotel and it will not be the last.

The food took a long time to serve on several occasions and the eggs benedict were luke warm even when I had them in the restaurant. The hotel was badly hit by COV19 closing the island to foreigners and then by Typhoon Odette and so went on a cost reduction campaign taking Wi-Fi out of room, closing the pool bar etc. On my last night the hotel was full, so they need to start reinvesting. All the staff are new (apart from Jimmy) and although very friendly had little knowledge of the local area which I wanted to explore. I suggest the hotel management take the new staff on a day out to the waterfalls, caves, Cacayoan park, and the Buenavista viewpoint. Not everyone who comes to Daluyan wants to go to the Underground River (I have already been twice!)

1. Arriving a bit late from 2 consecutive flights and 2 hour land travel, our patience is running low. Staff for some reason put us on an upper floor when all the while I believe we were booked on the ground floor because of my 2 active children. Had to insist on my preferred location and Abby and Jake patiently accommodated our request, even showing us possible options. its been a beautiful customer experience especially for a travelling family. Thank you Jake from housekeeping and Abby from reception, you've been amazing. 2. the unit facing the beach itself is paradise. waking up in the morning just few steps away from the beach with a well manicured garden...fabulous! (its petty, but the tap in front of each unit is superb, for a person with OCD, this little detail to keep the room tidy is spot on!.) 3. the unit itself (we stayed in 801 - beach villa B. the difference between A, B and C if i am not mistaken is having a powder room or just a simple bathroom..i think....but we were in B and thats been lovely) the room was spacious enough. 4. Location is perfect - we simply walk along the beach to the little center where few restaurants and little shops are. 5. its close to the subterranean river and zipline site... No need to get package or tour - simply go to the tourism office and pay for the trip yourself, boats are there too. for a family of 4 (2 adults and 2 kids) we only spent less than 3000 pesos for the trip to the underground river and 550 for each for the zipline. 6. breakfast is well presented with attentive but not intrusive staff - Edmond and team, thank you for the beautiful experience. (my kids loved their eggs benedict!) 7. food is also good with reasonable price as well. They have an amazing chef presenting Filipino dishes quite well (they have other options too). 8. i love it that its independent and not a hotel chain so you are kind of supporting smaller businesses but it is with a 5 star quality.

its not hotels fault but just the presence of this insect called Nik-nik, like little blood suckers, am still healing from the bites after 3 weeks. they dont get turned off by mosquito repellants but we were told "Off lotion" is more useful. so appreciate Ivan for giving us his cream... thats customer service on an extra mile...

The view from the sea view room was OK

The resort was in terrible condition. Blamed on the typhoon at the end of last year. The Garden view room had worms and cockroaches. The Sea View room had bare wires, broken sockets wobbling towel rack. Neither room had a refrigerator so food could only be purchases in the restaurant and bar. Beer was double the price of the same beer in Bonifacio Global City. The food was far from good. There were only three channels on the TV. We did not risk going into the pool and saw no other customer in there.

Love the Place and the people. Very helpful staff. We were stuck in the Puerto prinsesa because of the locked down but they did helped us to get out before its too late. Love their pool, the beach, they have gym, love the room so much!

Location Location Location

Desperately needs to be renovated

Great apart from new years day where the staff was half awake and everything was missing from the buffet and had to be asked for

see above