Rooms and public spaces were good clean and well planned out. Breakfast was very good as were the staff.

Our bedroom room 343 was far too hot. I turned to radiator off but the testing did not seem to reduce. I reported the fault to reception who assured me that a maintenance engineer would attend and sort it out. Saturday was a relatively wam day so when we returned the room was comparatively cool. During the night the radiator came on again despite it being shown on frost setting. Again as a result for the second night running we had a very poor sleep because of the temperature.

Large room, Friendly reception and front of house team!

the older building looked cool and it was easy and intuitive to navigate around. I was able to find the gym for example without instruction. My bedroom was very modern, the bed was comfy and supportive and all the bedding felt premium. My bathroom was spacious and fully functional. I ate dinner at the bar area as I didn’t fancy eating alone in the restaurant and the menu suited me more. I had a burger and a blondie for pudding, both of which were prepared well and offered great value for the quality of the food I eventually received.

My room happened to be on the top floor in the eaves of the building and while it was only 12 degrees outside, my room was over 22 degrees. There was no air conditioning and the heating wasn’t on, so I assume the heat was coming from the rooms and activity below. It took one hour and fifteen minutes for my main course to arrive, then a further 45 mins for my pudding, after I had finished my main. The staff seemed relatively apologetic but it didn’t seem to bother them, like it was normal and acceptable.

Breakfast was lovely staff were friendly

Dinner, breakfast, longe facilities

Rooms and facilities in the room bare minimum

Great location for our needs, helpful staff mostly, clean bathroom and good breakfast selection although definitely room for improvement on gluten free choices.

Other guests very noisy and walls seemed paper thin, incredibly noisy fan in a hot room. We asked for a quiet room away from other guests but the lady at check-in seemed to assume this was just a room away from the road.

Lovely breakfast, comfortable bed.

The staff especially were super welcoming and the receptionist when sorting my breakfast went above and beyond

Only thing I had issue was the central heating coming on in the middle of the night waking me up and getting a tad too warm but apart from that nothing was seriously wrong with anything