The staff was lovely, and very helpful, the treatments were fantastic. the masseuse Amy, was amazing! and worth every penny and more. The food at the open table was delicious.

The Spa was under repairs and the rooms needed a bit more care and attention. rusty furniture and lots of cobwebs outside. bugs in the bathroom. and the out door pool was stated 28 degrees it was more like 10 degrees. The Hotel was beautiful, but is was like a maze to get to single road traffic and over 6 foot boarders for mile.

Location location location!

Not too comfortable bed and noisy appliances in the room

The location.

Whilst we knew dogs were allowed in some restaurants, there were 2 noisy dogs which made us want to move into the main restaurant. This was not a big issue apart from my partners main course was very small so felt this was not good value for money. We did report this to the waitress and reception, at the very least thought this might have be taken off the bill.

The location. Spa , rooms and service

Nothing

The location was fantastic, the staff were courteous and attentive at all times, food was excellent.

The location is remote and can be difficult to locate, via the narrow country lanes, but well worth the challenge once you arrive!

Beautiful location and wonderful rooms

Didn’t like dogs being allowed in the dining room and being allowed to lie on settees and chairs in the lounge area.

Location is very picturesque. Good walks if the weather cooperates. Spacious bathrooms with heated floors. Decent sauna and pool.

Food was extremely pricey for the low selection and quality. Feel that they are egregiously price gouging because of the remote location. I was ill during my stay, and the staff could accommodate me with any more palatable food options. We asked for some broth, and the kitchen couldn’t manage it. We asked for a couple yogurts (included on the continental breakfast) in the evening since I hadn’t eaten all day, and the staff ignored the request. Somehow we ended up spending $1000 USD on food alone for the two of us for a 4 night stay! Christmas Dinner was decent, but expect Michelin star prices for a fraction of the quality. I wanted some over the counter medicine and they didn’t have any to sell and the nearest pharmacy was a 45 minute walk away. In this setting you’d expect the staff to go out of their way to help a guest over the Christmas holiday, traveling abroad with no car. They could have easily made my experience a very positive one with more attentive service.

This was our second time we have stayed here and we love it just as much as the first time! Bedrooms are absolutely gorgeous Bathroom facilities are just fabulous The decoration and interior is just superb - I love the detail. Its just fab, the detail is something to really look out for! location is marvelous, we have such lovely walks to Salcombe. Its just a real opportunity to get away from everyday life and enjoy the peace and quiet.

It was our minimoon and just a little card or a welcome back card or something nice would have gone a really long way. Its the little touches that make such difference. We had booked a table for breakfast for both mornings at 9:00 via email and booked dinner on the Monday evening but that had never got picked up which was disappointing. Seems there maybe a lack of communication from reservations team because it also happened the first time we arrived last year. The food - wow, its expensive! £32 for a chicken pie & mash (that's literally it) is disappointing and it wasn't the best tasting either! The roast dinner we had on the Sunday was so good but the second night meal was not great. A LOT of money for what it is, the hotel is a fab spot for walkers etc.. use that to your advantage, don't be this hard trying hotel when people are going to dinner in their walking gear. I personally think they have it all wrong! SPA - Not great compared to last time. There were kids in and out of the sauna and steam (which we thought we could get away from the noise in the swimming pool but no such luck) I appreciate kids being in the pool but it was far from relaxing.