great pool for swimming (25 meters)

The gym is too small and has no good equipment. The breakfast was really bad.

Panoramic view of a subtropical forest.

Staff leave a lot to be desired. Very lousy service.

The location was reasonably close to the Shihlin Night Market.

Breakfast was not included and we were charged more via Booking.com than what was available through other sites. I also woke up with facial hives several days in a row due to a pillow issue.

Excellent facilities, helpful and friendly staff, very comfortable rooms very good communication feel like home away from home

I had to leave

View is awful! City view faces opposing office building messy storage floors !!

They do not change bed sheets so I have to keep requesting every day to change bed sheet

swimming pool was great

the drainage was broken in the bathroom even though has been fixed once when we checked in at the first night.

Great staff, super helpfull. We stayed at the executive floor - great recommendations!

the location is superb and everything is spectacular

we booked the hotel because of the rooftop swimming pool which turned out to be closed during our stay. We were only notified while checking in.

location and quietness of this hotel.

The location, near the park. It’s peace and tranquil.

Room 815. The desk by the window is far too big and doggy chair. The desk light failed after day 2 of my stay. Apart from that, it’s very good hotel to stay. Bed id very comfortable.

location is great, staff are very friendly and the interior design is great

very decent and great services

The birthday cake is great, so is the ice bucket. Service is awesome. Thank you very much.

No lights in balcony. Can hardly enjoy the night there.

-The view from the room was delightful, the mountain view was particularly great in the morning. -Staff were always friendly, helpful and accommodating. -The room was spacious, dark and quiet. -The layout of the hotel worked well overall. -Breakfast room was lovely and the food choices were good. -The rooftop was impressive with a good sized pool. -The gym had a functional set of equipment for a decent workout.

-Being early birds, we would have liked leisure facilities to be open earlier. -Even though we had ample supply of water, we would much rather have had a more eco-friendly water fountain with refillable vessels.

Excellent experience overall: hotel location secluded but 10-15min walk to metro station and shilin night market. the room was sufficiently large with a very nice bathroom. the breakfast was amazing and even though it ends at 10am, you can still sit there to finish your food. the infinity pool is absolutely gorgeous with a sufficient length to do some proper laps. literally do not have anything bad to say about the entire experience.

The air conditioner was hard to adjust. And the breakfast buffet was horrible.

The furniture and decorations is new and comfortable.

Everything is fine.

great location, good breakfast

I booked two rooms for this vacation. one room was for my parents and one room was for me and my sister and her one year old toddler. one of the room was not ready for checkin even until 18:30. I m pregnant and my parents and sister just arrived Taipei, all of us needed to take a good rest. however, we could only stay in my room and it was really crowded and inconvenient. moreover, there was a cockroach in my room… it was really a disappointed stay experience.

Bathroom is pretty good.

We only got one day equipment for baby, such like baby bath, bed, clean tool for baby bootle. But we had two days reservation. That's pretty awful. Pillows were quite suck for this kind of 5 stars hotel.