Spacious penthouse type of room with two bedroom, homey decoration and kitchen. Bathroom is clean and feel at home. The TV program with net-flix and you-tube are working well. Location is in the residential area and 10 minutes walk to mini-market. Staff were very helpful for any request and they smiled when met them. Overall good stay experience.

As a matter of suggestion: kitchen set (spoon, fork) should be enough to cater for 4 to 5 guest, one electric stove is not working and should be fixed. Penthouse room is not recommended for a family with elderly as no lift and have to step up 3 floors. Iron should be available without prior request. A signage of "slow response due to lack of staffing" should not be put at the reception desk as this will discourage guest and putting the image that the hotel reluctant to serve the guest, where the facts your service is already fine.

All is good, staff is friendly, place is clean, comfort, and bright too

I like the idea of hotel, location and how it was built. It is cozy

Its extremely badly maintained. I booked the room, and when they show it to me inside was very strong mold smell, so I ask them to show me other room, and it was the same problem. So I had to pay additional 225k to get better room and it was clean. Staff dont speak English.

It’s very homy

not smoking room

Ligthing in the room, netflix

Slow service during breakfast in the restaurant

well decorated, helpful staff, good value for family stay, very nice penthouse

the bed frame was king size but the mattress was two single sized beds which made it uncomfortable to sleep in. the bedsheet was also scratchy... street noise was pretty loud although they mentioned it was soundproofed... and we smell cigarette smoke coming from the window.. apparently the hotel staff took cig breaks right under the bay window...

I think this accommodation has just been overatted in a way that it wasn't as I expected in terms of convenience. It seems there is no restriction or rule for staffs to hang outs at the front patio/lobby sitting on the floor and playing cards, gadgets, smoking and having jokes. It's just improper for the guests to see them at first sight when entering the front desk, facing these guys, and finding slippers everywhere on the floor! Also, every night you will be texted and asked what your preference breakfast for the following day by the night shift staff. However, I was not sure if that information was transferred to the kitchen staff who would prepare breakfast for us. We found that our order were mistakenly prepared. Last but not least, if you decide to stay in this accommodation, I would suggest you bring your own towel as the towel provided by Cottonwood were very rough not at all comfortable to use as a towel.

All as I stated above.

I like the concept and the ambiance.

Minor little things: leak in the closet, TV's not working - they should have check before the guest arrive.

we book the penthouse, it's spacious, comfortably and very homey with complete facilities inside and beautiful interior design.

The only downside, it was on the 4th floor and no elevator available.