Location. Size

Codes did not work. Phone contacts not answering. Promised car park not allocated.

Very straight forward collection of the keys - email sent with door code and code for key lock. Small 1 bed apartment but it had everything. Very comfortable and very close to train station. Short walk into city.

No car park - this was clearly mentioned when booking. But would have been a great addition as there was spaces for the building just not for our apartment.

Good location, just outside town centre. Good sized apartment.

Need blackout blinds in bedroom / living room.

just needs some better kitchen equipment

It has good heating and a very good location in the city center.

There are no rules for noise from neighbors. The kitchen was very dirty. Space management in the room was bad as it looked really congested.

There are everything you need.

I had a big problem to keep the flat warm. I had to press the temperature control many times. During the night it was very cold.

I was unable to open the door to the building, had to call for assistance and ask another guest how to successfully operate the entry keypad.

Only one roll of toilet paper! generally everything was good and exceeded my expectations.

Nice big rooms love it 😋

location is good just a few minutes from train station, 10 minutes to city centre, 2 minutes to tramways student accommodation.

No lift in building if you’ve heavy luggage. keypad to enter building from the street is very hard to read at night in the dark, it’s not illuminated the numbers are very hard to see, even with a phone torch as the pad is stainless steel it reflects the torch back at you, this needs sorted it’s really bad, you may think it’s not but it is!.

After numerous calls to the lettings office, we were able to park in a spare space.

Terribly overpriced. We booked an apartment because we wanted parking. We were told a day before travelling that the allocated apartment did not include parking, even though the accommodation brief included it, which is why we found it using a filter. After numerous calls to the lettings office, we were promised a space before we travelled, although despite a promise to do so, this was not confirmed by text. When we arrived, the space was occupied. After a 3rd call, we were given a space. There was only 1 car parked there for the rest of the weekend. The bed was a small double and the mattress was past it. It was too small for a couple, both in width and length. Although we are not tall, our feet hung off the end and there was a groove down the middle which pushed us inwards. There was soap scum and mould on the shower flex and none of the taps had been washed. There were toast crumbs on top of the toaster and moisture streaks on the oven door. None of the chrome objects in the kitchen were shiny. We checked out a day early because the bed was just too uncomfortable and we could not face a 2nd night in it.

Clean facilities. Great location. Exceptional value for money

Centrl for exploring chester

Was very light in the living room in the morning when sleeping on bed settee. Blinds in bedroom seemed to block out more light

Recd email with clear instructions on how to find the apartment and how to get in. The apartment was spacious enough and clean. Kitchen had utensils and was clean. Location was brilliant in relation to train station, town, shops, pubs and restaurants. Clean bed, bedding and towels.

Back door to building propped open as problem with lock. So not as secure as we’d hoped. Parking spaces very, very small and badly laid out. Obviously been broken into before as damage to the door but it was secure. Just looked unsightly. Fridge was so noisy we had to shut all doors to block out the noise. Shower door didn’t touch the bath side so when ever had a shower the floor was soaked. We solved this by jamming a towel under the panel. Information about the tv was misleading. Said there was Netflix and Amazon but it didn’t clarify the stations were on the tv but you would need your own log in to access. It was presented as those channels were provided for everyone. This was misleading.

Apartment was tiny and hadn’t been cleaned priperly. Kitchen was dirty, duvet was stained, crumbs on floors :( way overpriced!!

I'm only giving low rates because I'm disappointed what i received. Apartment wasn't described correctly and instead one bedroom I got studio described lie one bedroom.

Good location - close to the train station. The bed was comfortable.

Absolutely terrible - do not stay. I've stayed in a lot of apartments and hotels for work and this ranks among the very worst. I arrived and after an arduous check in process requiring passport checks and an additional deposit (which is very unusual), I had not been sent the keycode. It took forever to get through to someone on the phone late at night to finally get access and they were very unhelpful and didn't know any details about the property. Inside, the company provide the bare minimum required to call this a serviced apartment. The kitchen has extremely limited utensils (e.g. no chopping board!). The door to the car park was broken so you had to walk all the way round the block to the front of the building. The decor and feel of the property is extremely lacking - it feels like a slightly upmarket student halls in terms of character, except with even less functionality. You get none of the convenience and functionality of an Airbnb but also none of the service, quality, or attention to detail of a hotel - worst of both worlds.

Room was bright and clean. Provided parking.

Lack of service. Room next door were having a party still at 1am. Called the out of hours emergency number but they didn't pick up. They called back but could not understand them due to poor phone signal. Communicated through a chat but kept having to ask if they had done anything yet, to find out that they hadn't done anything and needed something else from me.

It was close to the old city and to the railway station.

The furniture has a cheap look&feel. No option to store luggage before or after check-in/check-out time as there is no front desk.

Friendly staff as always.

Apartment smelt of smoke from previous tennants. Beds are uncomfortable

easy for town centre, all amenities within the property.

VERY noisy from front with traffic, road sweepers and revellers.

Very good location, clean and modern apartment

Not suitable for 4 adults...MAX it is for 2 adults & children. Sofa bed is small and uncomfy for adults.