Lovely garden also parking ,easy to get to and close to many facilities nice and quiet

NA

Nice and clean, bed was really comfortable and bedding was really soft

Nothing to comment on

Room comfortable and had all we needed for an overnight stay and mor

The breakfast menu continental said croissants yoghurts and muffins but there were only some small muffins and toast, as well as cereal. However my husband enjoyed a very good cooked breakfast

Room was clean and staff were very accommodating

The room was small. The shower was very disappointing shower head wouldn't stay up as was broke. The water pressure was ridiculous took me ages to since the shampoo out of my hair. And when you turned the head upside-down there was just a trickle of water. My husband ended up having a bath instead. As we was running late for mums funeral because it took so long. We didn't have time to since the bath round. As we left the room cleaners were coming round. When we git back that night. I noticed the bathroom hadn't been cleaned as there was scum lines still round the bath. Also not all the usb plug sockets were working. Very disappointing 😞

The location close to the highway was in our circumstance very advantageous. The rooms were clean and well equipped. Staff was very nice and friendly.

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The staff were welcoming. Molly was there to greet us. She was very friendly and set the standard for everyone else, who were all lovely too!

We thought the food lost 1 point but everything else made up for it

Room was very clean,good size and huge bed! Shower was lovely and hot. Breakfast was excellent…lots of choices and served hot by lovely Molly.

Had to wander round to find someone for my cousin to check out on Saturday morning.

Upon check in my Partner was asked for his name even though I had pre-paid and booked under my name. When my Partner responded with his surname the receptionist asked if he was messing about/joking/winding her up!! The room was filthy, cobwebs and spiders everywhere and they had been there for quite some time by the looks of it. Take a look to the right of the toilet pedestal in room 9 and at the right hand side of the headboard! I got many of the webs and spiders myself but there were many more. The bottom of the toilet was stained as was the sink plughole, just needs a bit of bleach or a toilet block. The bed runner was also stained as was the two mugs and spoons and the glasses were filthy. The carpet was dirty, un-hoovered and bits everywhere on it, even hairs from the previous occupants. Although informed that 2 people were staying, there was only one towel left to share. The bed is NOT a double as advertised, it was a three-quarter bed and very uncomfortable. The room doors were being slammed at night and people talking in the corridors, one room had a key in the outside of the door and it sounded like a party was going on at one point. Due to the above we did not even think about eating breakfast there, we had it elsewhere. A deep clean of this place is desperately needed. It's a Greene King Inn property and a Hungry Horse pub but we would never stay there again nor would be recommend it.