The location was perfect and it's is certainly a wonderful building.

N/a

excellent design hotel with great restaurant right in the centre

maybe our mistake but we couldn’t get the airco going to cool the room (room 107)

Excellent location, quiet, friendly staff. Breakfast was good value for the money we paid. Parking was easy to find.

Nothing, would recommend.

location

carrying luggage up the reception stairs

Lovely room and great breakfast.

Hot water failed, so could not shower in the morning.

all very nice. staff super kind and helpful. very clean and super comfy beds!

location

none

Fantastic old building cleverly converted. Food in the restaurant was superb.

Really uncomfortable bed.

position and restaurant

room, in need of refurbishment

Clean comfortable

The location is nice, easily reachable and close to the centre. The central area is nice with all the parts of the old church.

I booked a standard room for one night thinking about the nice environment, however upon arrival it seems that standard rooms are not in the church but in what is basically a normal building repurposed for rooms. I had room number 5, and it was not even close to what I expected: the room felt as if the ceiling was pushing down on me (it was a quite low, non-covered concrete ceiling), the open bathroom was at the end of the room with some 1960s style step to get to it, and a curtain to close it off from the bed area (which was not aligned with the step, so it was draped over the step). The only window in the room was the one in the bathroom, located at the end of the room and which barely let any light into the room. For the price of 140 euro (without breakfast) I was very disappointed.

Very helpful front desk staff and friendly. Quirky clever design of room. Location excellent. Really nice being able to park outside the front door on arrival before going after dinner to park the car.

The room was disappointing. From the photos I thought we were going to get a larger, more airy room, it was more like a monk's cell, but I was fascinated by the way it had been designed which was clever! The bed had a plastic sheet on the mattress, so it was very hot and sweaty and not very comfortable as a result. I didn't feel like the room was very clean. There was a lot of dust on the ledge above the bed. The paintwork was dirty and clearly needs re-painting. The loo seat has turned pink (was white!). The carpets feel dirty - feel like they need shampooing or replacing. Our waiter in the restaurant at dinner was manic! He talked to us at 100 miles an hour, rushed around like a maniac and brought the pudding menu while my husband was still eating his main course - seemed like he was quite keen to move us on! Not ideal!

The service we received from the staff was incredible, my colleague and I had both booked 1 room and for some reason Booking.com had cancelled my room, it was not a problem for the staff, they immediately gave us a room. When we arrived at the room it had a bedroom up a narrow flight of stairs which was difficult for my colleague as she had problems with stairs due to a medical problem. On enquiry the staff then happily moved us to another room that had no stairs and they were so lovely about it. The breakfast was absolutely delicious with many choices and everything nice and fresh

Nothing

Breakfast was only OK. Building was lovely, a converted church.

Lack of clear instructions on car park

The service was fantastic, we had an issue because our booking got cancelled but the staff were amazing and gave us another room without hesitation, when we realised they had given us a double bed instead of 2 singles we were given the option of another room immediately. Breakfast was very nice, a great selection and everything was lovely and fresh

There was nothing at all that I did not like

Room good. Comfortable bed. Very clean. Hotel was converted around old church and lots of original features still in place. Reception staff very friendly and gave good advice. Very close to old city.

Croissants ran out at breakfast

location, ambiance, food, comfort of room

nothing

quirky and in the centre of town

A nice spot to stay in Poitiers (on route up to Calais), close to the town centre. The restaurant is a huge standout - I highly recommend reserving when you may your booking - it was really special and unexpected! The rooms are small but have everything you need.

Parking is nearby at the theatre car park (as advertised) - but it's definitely worth parking up outside the hotel to unload luggage if you have any as there's a hill from the car park.

We loved the way the hotel was converted to leave the church’s features. The staff were really helpful and friendly and the breakfast choices were varied and delicious.

Lift was a bit slow when people were going to breakfast on floor 2 and we were trying to get in with luggage.

Bed very confortable, friendly staff with good sense of customer service

Air Conditionning was not working properly with temperature set at 26 C° because of a missing part needed for servicing