very clean

the property is old and the AC is leaking

the size of the room the staff were helpful it was very clean the air con was excellent

the wifi was not consistent

We stayed here only for a night and it was great. The breakfast was amazing and the rooftop is very nice!

This may just have been with our room but we couldn't get internet signal there. It worked fine on the hallway and in the lobby though so it wasn't a big problem!

NOTHING

Horrbile staff, horrible linen, staff didn’t clean room on first two nights, the pool is nasty with no staff, 45 minutes cue for checkout.

location

many things did not work such as air conditioner, some lights

I like everything such as location, breakfast, pool and it's location in the hotel, gym, the staff, and the decor.

Room had no iron and iron board.

The room is very comfortable and spacious; it’s very good to rest and work. The hotel facilities are excellent.

The gym and pool times; for someone in a work trip, starting working at 7:00, a gym that opens at 6:00 is unavailable. The gym should be 24hs.

The English speaking staff were very friendly and helpful. Breakfast was free and not bad. Drinks at the bar were reasonable.

No ATM or ability to change money in hotel. Hotel is very “ worn”, rundown. Restaurant food was terrible. Location is in a questionable area. Must take taxi to shopping and restaurants.

very good location, there are supermarket and stores nearby.

very simple furnishing. the shower wasn’t good.

Common facilities are pretty recent and seem clean Rooms are spacious even if style / furniture could be a bit modernized breakfast is decent, though pretty “continental-like”

I think the price does not correspond to the facilities, nor the service proposed occupation rate was not high at all but they were not commercially favorable to discounts I asked for a room service: presentation was horrible (a blue plastic tray containing the dinner), main dish (fish & potatoes) was extremely salty; rest was below decent (no natural sugar proposed) - again not aligned with the price proposed. in addition, water from the fridge was not included in the price (I had to pay around 50BRL for 5 water glasses…)

modern, clean, good customer service

internet on top floors 14-16. is very slow

Everything

N/A

Clean, comfortable room

Noise from the street, staff at the restaurant barely speaking English, only 2 elevators for 16 floors, location isolated in a bad neighborhood

Great breakfast, poor wifi, lovely large bed.

It would have been nice if there was a water fountain with drinking water so you didn't have to buy plastic bottles all the time.

The room was big. The staff spoke English.

Swimming pool only opened at 9am. I wanted to take pictures of the sunrise on the top floor but it was closed till 9 am. It gets hot very early and I wanted a cool swim before going out but by the time the pool opened it was too late. The reason is to clean and put in chemicals. chemicals can be fine earlier. Even 8am would be ok. Breakfast was plentiful but average. Instant cappuccino in room was undrinkable Windows are filthy

the roof top pool, the lounge, the restaurant

the Front desk staff was unforgettable. no one knew I was there or tried to reach me when my tour guide showed up for my tour. also while checking the agent didn’t mention anything about the restaurant, pool etc. I had to ask.

Broken air conditioner, no hot water. Noise