Thanks for your kind service. it was amazing. I love your hospitality.

Polite staff, good buffet breakfast. Flexible check in at night

Room in lower level and view of ac units from window

Big rooms all most all staff at the reception speak English restaurant staff dosent but extremely helpful checking in took less than 10 min

The carpet in the hallway needs an upgrade

Very clean and nice hotel, staff was friendly and breakfast was ok, so all was very good for one night stay.

Location is not the best, vey busy street is nearby and it is quite far from city center and port. Wi Fi was not good. Pool area was quite small

Good size of room, convenient location, restaurant of hotel was good, quite quiet in rooms wrt traffic

The gym of hotel, is what I call a photo-gym, something for photos, but not so useful for using. But at least good AC there.

clean, comfortable, large rooms, quality throughout. kind, helpful staff and a good breakfast

fitness suite not the best, area not great.

Well located.

Air conditionning not working well.

It was really well located and clean.

First time, there was no microwave in the room and I had to go to the restaurant to warm some baby food. In this moment, the hotel would charge to rent a plate (it was not a caution, it was really charged). Besides, there was no air conditioning in the common areas. Second time, the air conditionning in the room was not working. They sent somebody to repair it, we went out and when we came back it was still not working. My husband called the reception and the hotel said to wait again for maintenance guy again. They didn't bother to offer another solution and they even said that there was no other room available. At this point I went to the reception and talked to a nice lady (cannot say the same about her colleague) who was able to find a room available, after my long description after what happened. Cherry on the bottom, there was a baby involved. Honestly, nobody was sensible enough to take the initiative to offer a solution before I would take the night in the heat from Manaus, with a baby, while maintenance would try to repair the air coniditioning. I was really disapointed and didn't expect this from a well known hotel like this.

The Hotel was good and the staff friendly. Overall, they met our expectations in terms of quality and cleaning standards. The location is convenient for tourists as it is very close to the best mall of Manaus.

It is a very basic hotel. Do not expect luxury rooms: old air conditioning, old fridges and slow elevators. The breakfast options are quite limited and the restaurant a bit expensive for the quality. It does its job if you are here to visit Amazonia.

comfortable room

gym is average, space could be bigger and more equipped