Very convenient for early morning flight to Bali from Brisbane airport

6pm check in and No facilities open on site no restaurant on site but convenient for airport

The motel was easy to find as the accommodation was pretty much at the front of the complex. It was clean and basic and was ok for an overnight stay. Aircon was good. I liked being able to park at no extra cost, and simple enough to check in after hours by accessing you key in a secure lock box.

Road noise was a bit loud, and it was a little confusing prior to check in as you get a text message asking you to complete the online check in and sign the acceptance criteria, I selected the link reluctantly and it took to me a website, but indicated I hadn't paid, where in fact I had paid, via a third party booking site. I replied to the text message and go not response. So left it, then got another sms a day later about checking in after hours. So I had to ring them to validate the text messages feeling it was fraudulent. I think that process needs to be clearer, or perhaps the third party websites updated to explain this, or an email explaining their process might help letting you know a text message will be sent, rather than just getting a text message.

Pretty much everything. The little seating area out the back was very private and relaxing. The room was big enough and the pool was very pleasant.

Bathroom was small but adequate. Coffee supplied wasn't flash.

The reception staff was pleasant

The premises was old, tired and dirty. The linen was old and smelly. The unit was really really noisy from people above, lots of random teenagers wandering about at 3am, did not feel safe.

It was very clean

The bed springs could be felt through the mattress. The shower tap was hard to turn off. There was no hot water at all. We arrived back at our room about 11:30pm and thought that the hot water systems should have had a chance to heat up again. The towel rack fell off its tracks. There was only half a roll of toilet paper. The paper was the one you need quite a bit to wipe comfortably. Our garden view room was the back of other rooms in the park. The lady behind the counter was outside when we arrived. But she was pleasant.

Very happy

The pool and its shade cover. Clean and tidy grounds Friendly staff

The villa we stayed in had a yukka plant right where you park your car and made it difficult to get in and out of your car The tap in the kitchen really needs fixing

Great location and easy access to our accommodation.

Need new beds, unfortunately the wheel had fallen off the bottom of my bed and I tried to fix it. Mattresses were old, apart from that it was good

Location, outlook to garden, friendly staff, clean

Noisy guest above me, no fault of hotel, I will use again

nice and close to a major shopping centre friendly staff

couldn’t fault it really

Location was great for us.the room where we were was fantastic,the staff n the manager if the hotel made us feel welcome n been looked after well.we will suggest Ingenia motel to our friends .

Nothing,on our first night we thought of the noise from yhe main road, but it was OK later.

Roominess

This is a place for permanent residents. It shouldn't be in the business of overnight rentals. Staff attitudes reflect these last two sentences. I had to wait over an hour for my room to be cleaned and made ready - even though I had requested, and been approved for, an earlier than 2pm check in.

was close to family

pillows were too hard so you couldn’t get a proper rest, very noise around the accommodation from other people staying there late at night and early morning

ease of access, exceptionally clean

a little bit difficult to navigate around initially the second room was a little bit smaller than anticipated the bathroom floor became very wet very quickly with no surroundings curtain or wall - especially with enthusiastic kids!

Good place to stay for 1 night, close to the airport.

A bit shabby

it was comfortable

it was a little old and run down

convenient location, good value

good location clean

Good location for our needs. Plenty of parking spaces.

The very poor WiFi, the dried blood on the duvet cover and the tired and worn appearance of the unit. Paper thin walls - could hear people talking in adjoining room. The bed was uncomfortable - cheap mattress, cheap pillows and cheap linen. Everything very basic and dated.

I liked everything from the rooms the cabin to the location. Not to far from our event or shopping centres. Good communication with reception for late check in.

Tv in the lounge was too small. There was no paper with rules and instructions etc in my after hours welcome pack just and envelope with keys in it and a map on the back. Couldn't tell what was what on the envelope for the Wi fi as there was no instructions given. It would of been nice if the pool was in the middle of the place so it's easier for everyone to access. Besides those couple things me and my friends really enjoyed our stay.