Liked everything

Nothing

beautiful nature view around the resort with natural trees. Very quite and calm place..

Some facilities are lack of in condition in the room. As a example TV is not working properly.

The property was spacious and very calm

we had two single beds put together and the floor wasn’t cleaned when we walked in to the room but they cleaned it when we requested. The food was tad bit spicy for my liking

A very beautiful and cozy place in the middle of the mountain rainforest, there are tea and coffee plantations nearby. Very friendly staff, excellent cuisine.

Love seeing the nature

The enviornment of the hotel, the pool and the ayurveda center were good. The dinner and breakfast buffet was okay. (if you eat from out often, then this buffet is average. For those who eats majority of home cooked meals the buffet may be satisfactory)

1. We specifically asked two single beds for one of the rooms, and it was confirmed by the manager that the same will be arranged, when inquired before arrival. Upon arrival it was noted that there were no single beds. We had to waste our energy and time to have what we wanted. The housekeeping seemed like he didnt want to cater the requirement and simply offered to put an extra bed (this is not a proper single bed but a bed you put just to manage an extra person) to the room with a double bed which we declined as that is not what we required. Later we were shown a gloomy room with two single beds and two extra beds. We had to spend a lot of time waiting for a proper room to be given. The front office lady later offered us a villa which was not to our liking and it was located at a differebt building. Once finally the room was ready, the housekeeping had merely left the room without informing us that it was ready. After a long time we on our own figured out that it was ready, and once inquired from the front office, then we were told that its ready. The housekeeping staff is unsatisfactory and unprofessional. He even spoke to the front office lady also in an unrespectful manner. This whole incident of not making available what was agreed was tiring for us. 2. The rooms are worn down and old looking. The commode of both rooms looked dirty because of the peeled toilet seats and all. The room walls also seems to have patches lije dried wet patches. The second room we got after a long time smelled a bit mouldy and looked gloomy. 3. The lunch offered on the first day was not satisfactory. It was a set menu.

Breakfast ok Location also ok

My room location and workers didn't give right direction for my room.