phòng sạch, giá rẻ

Friendly staff, good location, reasonable rate.

Insufficient interior facilities(no fridge, hot water)

The room we booked was already taken so they upgraded us to a higher quality room. It was great, clean and very comfortable.

The staffs were rude and unprofessional. They charged us more than what was quoted by booking.com. They don't even have cloak room facility and made us pay a rooms rent for that. The rooms were dirty too. The breakfast options were nill and provided one food of their choice per room.

Hotel is situated in the center of Hanoi close to main sights. Many cafes and small family restaurants nearby. The staff might not be good with English, but they do their best to understand you.

Breakfast was close to none, don't really suggest taking it, my room was quite small and the bed was tough as iron, not soft at all, might be hard to sleep on it for some people. I was asked to leave my passport during the whole stay, which is strange.

staff

THEY CONFIRMED THE BOOKING THEN CHARGED ME MORE ..AT A STATEMENT RATE...AS, APPARENTLY THE ROOM HAD BEEN SOLD OUT. HOW CAN THIS HAPPEN ?

The sockets were hardly usable. Not so good.

Good hotel if you need to stay in that area. Staff is friendly and it's a good value for the price you pay. Note: This is not a suitable hotel if you are a typical tourist who wants to explore the city (it's a bit far from the city center). But if you need to stay in the area anyways for business or family reasons, it's a good place to stay!

The beds could be a bit more comfortable, however this is nothing that would stop me from going there again.