Truly felt like being with a family than a hotel!

Not much!

The hospitality and care for the wellness of their guests go beyond expectations and anything I have ever experienced in a hotel. From the first moment of walking through the doors and being greeted by May and HeiMi (the cat), I felt the warmness of stepping foot into Bivou-instantly, I was at a place that felt like home. Right when we stepped through the threshold, we were offered homemade bread (that I could still taste even now) and some delicious apple tea. The ayis (aunties) helped move our heavy luggage into the beautiful room, and spent time introducing the activities in the hotel, activities we could do around Lijiang, and different hikes that we could go on. Our room was so COMFORTABLE - high ceilings, spacious bathroom with a rain shower, clean and woodsy interior, and firm beds with warming mats. The welcome package included lotion, lip balm, and the most comprehensive maps of Lijiang, as well as a binder filled with activities to do. The activities weren't your typical "tourist" activities but they were incredibly curated, local gems like biking to Baishi village and going to see the Naxi orchestra (Nomi helped booked for us! Thank you!). The owner of Bivou is so fun and helpful - she gave us a map for Tiger Leaping Gorge and even helped us arrange a hotel on the trail! For a lot of my stay in Lijiang, I was sick (some food poisoning), but the ayis, especially May, kept me alive - not even exaggerating. They went out of their way to cook porridge for me, recommended and brewed red tea for my stomach ache, delivered homemade soup and dumplings up to the room, and changed the bed sheets at midnight for us. The Bivou cafe was the ONLY place I trusted to eat at because I wasn't feeling well. The food is so healthy, fresh, homecooked with love, and absolutely healing. Bivou is not your typical boutique hotel, not the Banyan, nor the Four Seasons.

Bivou Lijiang is an amazing place and we had a wonderful stay here. Not only is it built in the traditional style inside Shuhe old town, they have their own small farm where they grow their own veggies and use them for cooking lunch/dinner etc. They also arranged several interesting activities for our son and kept him busy. They have the most comprehensive list of possible activities around Lijiang and can book them for you. We strongly recommend this place.

Nothing

Everything was just perfect!

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Pretty hotel away from the crowds with great comfort and service. Staff does everything to ensure you have a pleasant stay. Rooms are characteristic and comfy. Food and drinks are very good.

Hotel could be a bit more environmentally minded: make bacon/meat with breakfast optional instead of standard and don’t daily change hanging towels.

A beautiful boutique hotel in the middle of all the hustle and bustle of Shuhe old town. Amazing staff that are super helpful. Made for seasoned travelers with a lot of attention to tiny details. Traveling in China for leisure can be hectic here and there, and we found this to be THE perfect oasis. Additionally, a wide selection of activities & hikes on offer!

very well thought out facilities, room and services; staff is exceptionally welcoming

there was a smell of burning wood and grass in the air, caused by local farmers, something the hotel could not control.

We stayed at Bivou for 3 nights at December. Position was perfect. Car parking 300 m. Room floor heated. Restaurant and breakfast superb. Hotel staff was nice and helpful.

Bed was not so confy