Amazing staff

Nothing

Great location, good atmosphere, good price for the area, convenient to have the pub downstairs, not too noisy either. Basic room but comfortable.

Breakfast was ok, shame some things were off the menu and NO REAL COFFEE (couldnt they offer it from the machine in the bar?) No parking.

Large rooms and good sized bathrooms. Staff are really friendly and happy to help where they can. The pub itself is great and is reasonably priced.

Fairly early check in time to watch out for, meaning you generally need to check in before you head out in Bristol. Although located on a main road, there is limited nearby parking, so I would suggest taking public transport if available.

location and cleanliness and price

staff seemed clueless to hotel guests needs - where to park , what time to check in etc. bar staff need serious customer care training

The staff of the hotel was really kind. Also, we've loved the fact that we hadn't any limitation to go inside or outside of the hotel at any hour. We had a lot of facilities and we've enjoyed our kettle with the coffe we had, all thanks to the hotel. The room was really nice with nice views. Im general, a really good experience with a nice price.

The only small problem we had at our room was that the water pressure of the bath/shower wasn't the best. Also, we needed some tricks to be able to use the hot water on the sower. It was easier to have a nice hot bath than a hot shower.

Good breakfast, room clean

Out dated

The location for Ashton Gate was our reason for selecting this hotel and everything was in walking distance which was as we wanted it. Didn't realised how hilly Bristol is tho! The food was good as were the drinks and the prices along with the staff.

The family room was very dated, ripped wallpaper and in need of repainting. The beds were also ripped around the bottom of them and along with old carpets just made the room look quite shabby overall, wouldn't take too much to get it looking much nicer. No parking which we knew however all the roads anywhere around the hotel for quite some distance were permit holders only, we ending up parking at the zoo!

Everything

N/A

Friendly staff

Dated rooms. Wood chip on the wall. Very worn out. I know they say you get what you pay for but i expected a little more. Every board in our room squeaked. Could hear anyone walking past the room and in neighbouring rooms. Not mamy sockets and switch for lights by the bed above the headboard with a low large hanging picture and light right above the bed. Hard mattress to sleep on so woke up with back ache. Squeaky bed Pillows too firm not even a soft 1 for contrast Doors poorly fitted/hung so let in light under doors Curtains tired and didnt block out much light Shower facilities no good for a hot shower and the bath tub it self had broken edges connecting the bath panel Not sure what half the marks on bathroom wall were

Location and exterior of the building

Disgusting towels, with a chewing gum from a previous guest attached on them Difficult to get hot water from the shower Windows do not close properly The bed is damaged all around A disgusting brown paste (sealant?) comes out of the fire alarm Is this a hotel?

Location in Clifton was great. Being above a pub/restaurant was another bonus.

Rooms smaller than expected but that’s due to a advert photo leading expectation.

Room was spacious and the bed was comfortable. location was great, out of the way but easy to get into the centre of the city.

Bathroom was unclean as well as the panel on the bath falling off. Lots of noise throughout the night from within the building, what sounded like staff communicating from opposite ends of the corridor at about 3am. Checking in took substantially longer than I would expect.

good location and the bar looked fun

there was a dirty towel in the doorway the paint was chipped on the walls and the bottoms of the bed. there was a whole in the wall. the decor and bed were very tired. carpet looked old

Great place if you’re looking to enjoy the bar below and/or stay out late partying in Bristol. Great price for location, close to the university, tons of great restaurants close by, quick busses into the city or 20 min walk!

Wouldn’t recommend for families, and not accessible at all. Rooms are outdated and could use some TLC.

Location

Chicken wing under the bed

The room was shabby , my child found a vape e-cig on the floor and a tampon Hole in the wall, no hot water. Toilet roll holder fell of wall