hargaa, staff and bilikk

nothing

Pieno centro vicino Chinatown, località fantastica, due giorni di pieno relax dopo il ritorno da redang. Ponte illuminato bellissimo, lungomare rilassante dove passeggiare dopo cena. Ottimo pub all’ingresso di Chinatown subito dopo sulla dx, sotto larco.

Tutto sommato siamo in Asia, non si puoi pretendere di più.

In the middle of town close to amenities, within walking distance.

No bath towel provided, have to rent towel

Le thé gratuit et le grand sourire de la dame très agréable

Le lit avec son drap housse qui s enleve chaque fois même sans bouger

Single bed room suitable for solo traveller.

The facilities is in the centre of "Pusat Bandar in Kuala Terengganu", so no issue if in case you forgot to bring your phone charger (as I've experienced that). The room is clean & comfy, the toilet is clean and well maintained. I would highly recommend this place if you plan for a solo trip. This place does not have an elevator, so if you have and elderly as your guest, then I would not recommend this place. Overall, I was satisfied with my stay there.

The management of OYO needs improvement. When I reached the hotel, the staff informed that my booked room is no more available. Imagine, I was travelling all the way from KL just to get this kind of info??? Seriously??? And good thing the staff managed to help me checked in into the capsule room and as no other hotel is available for me to check in that time (It was 9pm and I did not have my dinner yet!). And things get worse, on the next day (Saturday, 3rd June 2023) suddenly I received a message from OYO hotel (via Booking.com apps) and mentioned that I did not showed up to their hotel, hence they charged me with extra RM229.38. Like Seriously?!!! Your system & management is at fault that did not capture my booking, and suddenly you blame me for not showing up??? What a shame! so on the next day, I've talked to the hotel staff and she said she's already working on the refund. So let's hope they will refund my money.

Cleanness

Price : Cheap, good for temporary rest while waiting for bus schedule Space: Just nice for single person Bathroom : Clean Wifi : Good

Heat : No fan equipped inside the cabin. Atleast to standby a USB fan Bed : Very basic. Thin pillow. Thin comforter. Location : Quite far from bus terminal