My family of 5 (3 daughters age 16,14,11) stayed for 5 days and had the best experience ever. The views were absolutely breathtaking. The cabin was beautiful and had everything we needed. There was plenty of dishes and utensils in the kitchen, the bathroom had shampoo/conditioner/soap and even a hair dryer. There was dish soap, cleaning materials, laundry detergent, and beach towels for the hot tub. We even loved the unexpected hangout area in the basement! I don’t know where the previous negative complaints stemmed from because we had the most amazing experience ever. We even looked to see if it was open for two more nights because we didn’t want to leave. The small town of Bryson City is easily accessible. We only left the mountain a couple of times. I recommend checking out Mingo Falls and Cherokee NC while there! Such a fun town close by. The drive was intimidating the first time. We took our Jeep and I’m glad we did. We are already planning our next stay! Very highly recommend this cabin!

Was truly beautiful and very relaxing

An excellent place to get away for a few days. Cabin had everything we needed and was very comfortable. Do pay attention to the road, it does require some skill to navigate, but then it is up the side of a mountain so you should expect that.

Very nice cabin with one of the most amazing views you can find. To get to to hot tub, you had to wear shoes and when they say you need a four wheel drive, believe them. But overall the place was comfortable and very nice to stay and I would do it again.

View is amazing,

The view was nice, there were major issues with the water in the house, and the hot tub was unusable for the entirety of our stay. We came to find out that Vacasa was aware of this before we even arrived but did not bother to inform us, and did nothing to fix it until after we wasted hours on the phone with their “support.” We were promised multiple callbacks that never came. They were defensive & argumentative, refused to accept responsibility for any of it.

Beautiful home and property! The perfect place to come back to each day after local hikes and exploring.

House was wonderful. Views were beautiful. One important tip… use Apple Maps to navigate to house. Goggle maps takes to a dead end that does not connect to Black Forest Rd. All in all highly recommend!!

The cabin was a great vacation spot and exceeded our expectations.

This cabin has a beautiful view. Great location. BUT! The beds & pillows are very uncomfortable need to invest in ZINUS mattress. Inexpensive but very comfortable and great for rental properties. Listing should say fire pit but no were to set so guess can bring chairs. Need some TLC. Only one side of the toaster oven works. Coffee pot doesn’t keep the coffee hot. Both Bathroom showers faucets comes away from the wall when you turn on the shower. You can’t change the hot tub pass 99 degrees so it’s just warm water not a hot tube. For the price of the cabin it should have been better maintained.

The views were great. Cabin was beautiful.

The property was everything they said it was online, like a couple other reviews have said a portion of the basement where the washer and dryer are located is closed off for remodeling which is no big deal. Everything from kitchenware to blankets to towels, etc was well stocked. Plenty to do in the area, my only reason for not leaving 5 stars overall is strictly with the vacassa listing directions. It took us up Big Rocky's road first, well after the forever long drive to the top there was a locked gate nobody knew nothing about so we had to manage to turn around on a mountain trail basically and go back down and around. When you get to the other entrance (black forest drive) off of Laurel branch rd. It will want you to turn left at the first road you come to, well we went that way and after roughly a half mile there was a tree across the road and just beyond that another locked gate. So if it helps anyone, once you enter the "community" through the main gate, dont take the first left, stay straight and it will wind up and around roughly 1/2 mile to the cabin. We went up it a few timew over the week in a 4 cylinder 2wd gmc terrain, it did it but its tongue was definitelt hanging out by the time you get to the cabin. Otherwise everything was awesome, cant wait to come back again.

The view is amazing from the deck and hot tub and it is great how secluded and peaceful it is on top of the moutain. The drive up while intermediating at first is not bad. The worst part is trying to back into the driveway as there is not a great way to turn around a large vehicle. We traveled with our two young children. We were well aware that that we rented a house on the side of a moutain so it would not be safe for our two year old to be running around outside. However we figured the deck railing would be in good enough shape to be able to let him roam freely. This was not the case, he was able to push numerous rails from exposing a wide enough gap that he could have fallen through. We also experiend the same issue upstairs in the loft area. The property stats that it does not allow pets but our 7 month old was coverd in animal hair after crawling on the floor and my wife who is allergic was having her allergies act up. We also found a couple of random nails laying on the ground in the downstairs bathroom which isn't a big deal except for having our young children with. We had decided after the first night that nobody was going to be able to enjoy themselves so the next day we reached out to Vacasa via phone and their chat with our concerns asking for either a refund of our remaining nights or a different listing. Both times we were told the local office would get back to us momentarily. After not hearing back from them we went and booked a different rental for the remainder of our stay. 2 Days later we finally received a phone call from a maintenance guy, (not even from Vacasa) but we were in the dark and had checked out and into our new place the day before already. Just bad customer service from Vacasa, I would never rent a property managed by them again. This rental could use some new beds and a better cleaning service. Would be fine for adults but wouldn't recommend if you have young children.

I cannot stress enough how much hassle I received from the management company. I booked this many weeks in advance, yet on the day of travel they constantly texted me about the urgent need to sign something and threatened I might not be able to get into the cabin. The one time I could actually get to the electronic sign in, it required purchasing to sign. About the cabin: the hot tub was off limits, downstairs was under constructions, there were no outside seating for the "fire pit," smudges were all over the door windows and a thick layer of dust on the furniture (not the tops) and the upstairs bath takes about 30 minutes to drain; in other words, you wind up standing in water when you shower. One last complaint, I messaged the management company asking what kind of coffee machine the cabin had. In the middle of my stay, they answered the 2 week long message. They answered wrong. The cabin has both a drip pot (I found at the back of a lower cabinet) and a Keurig. This isn't on the list of amenities but if you are a coffee drinker, you understand the importance of knowing. But, the cabin is nice and the view outstanding. The drive up is harrowing but a car can make it. Best to travel it in daylight and this does place limitations on seeing the area.

The view is stunning. Our stay included beautiful weather and a torrential downpour. The drive up to the cabin isn’t a 4 wheel drive issue. Just take it slow and easy.

The view, and the great amount of kitchen supplies

The drive up was a little intimidating but the view when you get there was worth it.

Very relaxing! We loved this cabin!

Nice home with a million dollar view. Would visit again.

Property and views were great.

Nice home with a million dollar view. Would visit again.

The pictures don’t do it justice for the view; we spent our honeymoon here and we loved it. The hot tub was great and we lacked nothing. The only two complaints would be the DVD player was only in black and white (we were able to just use streaming service in the bedroom) and the beds weren’t the most comfy, but that’s just being picky. Overall, it was great and we’d definitely go back.

The pictures don’t do it justice for the view; we spent our honeymoon here and we loved it. The hot tub was great and we lacked nothing. The only two complaints would be the DVD player was only in black and white (we were able to just use streaming service in the bedroom) and the beds weren’t the most comfy, but that’s just being picky. Overall, it was great and we’d definitely go back.

This place was great for a getaway to the Smokys and close to Bryson City. The road to the house is everything it’s advertised to be - having the proper vehicle or experience will help immensely. We found ourselves really enjoying much of our time just sitting on the deck looking out into the mountains. Make sure you pack what you need and maybe bring groceries/supplies with you because the trip up and down the mountain is no quick task. However the privacy it provides and the views from the house are totally worth it!

The pictures don’t do it justice for the view; we spent our honeymoon here and we loved it. The hot tub was great and we lacked nothing. The only two complaints would be the DVD player was only in black and white (we were able to just use streaming service in the bedroom) and the beds weren’t the most comfy, but that’s just being picky. Overall, it was great and we’d definitely go back.

This place was great for a getaway to the Smokys and close to Bryson City. The road to the house is everything it’s advertised to be - having the proper vehicle or experience will help immensely. We found ourselves really enjoying much of our time just sitting on the deck looking out into the mountains. Make sure you pack what you need and maybe bring groceries/supplies with you because the trip up and down the mountain is no quick task. However the privacy it provides and the views from the house are totally worth it!

The view from all sides of the cabin is sheer beauty. The comforts in the cabin, the amount of blankets and pillows provided were abundant. The hot tub was very clean and perfect for an evening under the stars. The drive up was fun but one must have 4 wheel capabilities. Bring food for the entire time you plan to stay because you may not want to leave once you get there, the cabin offers games, books and television. We plan to come back to this location in the next 2 years.

The view from all sides of the cabin is sheer beauty. The comforts in the cabin, the amount of blankets and pillows provided were abundant. The hot tub was very clean and perfect for an evening under the stars. The drive up was fun but one must have 4 wheel capabilities. Bring food for the entire time you plan to stay because you may not want to leave once you get there, the cabin offers games, books and television. We plan to come back to this location in the next 2 years.

Long story short, the property was not ready at checkin and was not clean. The housekeeping staff was removing ice from the hot tub when we arrived after checkin. There was hair in the sheets, black grime in the toilets etc. I emailed Vacasa within 45 minutes of arrival and got no response until after we checked out. The contract I signed said the use the contact information in my confirmation email, which was the Vacasa email. When I did get a phone call from a general manager, it went south quickly when I mentioned my concerns. She said she would call back with a resolution. Instead I got an email that Vacasa sent my contact information to the housekeeping staff even though we've already checked out? I feel my privacy has been violated. TLDR: Vacasa will hand out your phone number after checkout. Your rental may not be ready or clean. Never again

Long story short, the property was not ready at checkin and was not clean. The housekeeping staff was removing ice from the hot tub when we arrived after checkin. There was hair in the sheets, black grime in the toilets etc. I emailed Vacasa within 45 minutes of arrival and got no response until after we checked out. The contract I signed said the use the contact information in my confirmation email, which was the Vacasa email.

When I did get a phone call from a general manager, it went south quickly when I mentioned my concerns. She said she would call back with a resolution. Instead I got an email that Vacasa sent my contact information to the housekeeping staff even though we've already checked out? I feel my privacy has been violated.

TLDR: Vacasa will hand out your phone number after checkout. Your rental may not be ready or clean. Never again

Long story short, the property was not ready at checkin and was not clean. The housekeeping staff was removing ice from the hot tub when we arrived after checkin. There was hair in the sheets, black grime in the toilets etc. I emailed Vacasa within 45 minutes of arrival and got no response until after we checked out. The contract I signed said the use the contact information in my confirmation email, which was the Vacasa email. When I did get a phone call from a general manager, it went south quickly when I mentioned my concerns. She said she would call back with a resolution. Instead I got an email that Vacasa sent my contact information to the housekeeping staff even though we've already checked out? I feel my privacy has been violated. TLDR: Vacasa will hand out your phone number after checkout. Your rental may not be ready or clean. Never again

The property was beautiful in a beautiful setting. The only thing to be mindful of in booking this property is the drive from the main road to the house. Four wheel drive is a must. If you are up for the drive this place is amazingly beautiful.