Hilton Astana
Hotel in Kazakhstan
Hotel a 5 stelle
Motivi per prenotare
Gli ospiti lo adorano quiGli ospiti assegnano a questa struttura la massima valutazione
Valore di fascia altaIl prezzo di questa proprietà è più alto della media della zona
Include gli elementi essenzialiPiscina, Aria condizionata, Internet/Wi-Fi e altro ancora
A proposito di questa hotel
Hilton Astana
Situato all'interno del complesso espositivo Expo-2017 di Astana, l'Hilton Astana offre un ristorante, un bar all'ultimo piano con vista sulla città, e una piscina coperta.
Servizi
Piscina
Aria condizionata
Internet/Wi-Fi
È consentito fumare
Parcheggio
Lavanderia
Balcone o patio
Idromassaggio o spa
TV
Accessibile per sedie a rotelle
Palestra o centro fitness
Adatto alle famiglie
Mappa di Kazakhstan
Camere disponibili
Deluxe King Room
1 Letto king size • 34 m²
Può ospitare 3
Verrai reindirizzato a Booking.com per disponibilità e prezzi
Deluxe King Suite
1 Letto king size • 85 m²
Può ospitare 4
Verrai reindirizzato a Booking.com per disponibilità e prezzi
Executive King Room
1 Letto king size • 34 m²
Può ospitare 3
Verrai reindirizzato a Booking.com per disponibilità e prezzi
Executive Suite
1 Letto king size • 97 m²
Può ospitare 4
Verrai reindirizzato a Booking.com per disponibilità e prezzi
King Room - Mobility Access
1 Letto king size • 35 m²
Può ospitare 3
Verrai reindirizzato a Booking.com per disponibilità e prezzi
€€€€
Valutazioni e recensioni
100% di recensioni verificate
9.0 / 10.0
Great buffet breakfast. Nice comfortable room with a great view of the EXPO area. Next door to a great shopping mall, and walking distance to the university. Attentive, polite staff.
We didn’t get a chance to eat at the ninth floor restaurant because there was a private party both times we checked.
10.0 / 10.0
Все понравились
Мыло и шампунь
9.0 / 10.0
Хорошие чистые сауны. Их в Hilton 5, но хаммам был закрыт на мероприятие во время нашего проживания. Вообще чисто везде, приятные ароматы по всему отелю. Уютный свежий номер.
Просторный отель, поражает большими пространствами и роскошным убранством.
Еда из ресторана была вкусной.
Заказ ужина и завтрака в номер был не вовремя дважды. Администрация ресторана, принимавшая заказ, не достаточно профессионально вела диалог, не хватало лояльности и дипломатичности. Официанты, доставлявшие еду в номер, работали хорошо. В номере кондиционер зависел от того, насколько открыта штора, потому что номер был на солнечной стороне. Когда мы распахнули их полностью, стало очень жарко, кондиционер не справлялся. Интернет работал плохо, тормозил.
2.0 / 10.0
nice spa especially hamam
upon our arrival, I informed the staff that we were exhausted from a 13-hour flight and had requested early check-in the day before. Despite available rooms, the reception manager, Sergey, refused to accommodate our request and stated that the earliest check-in would be in three hours. However, another staff member later offered us a superior room at no extra cost. Additionally, we encountered issues with the room keys and were served champagne that was moldy and had a vinegar-like taste. Unfortunately, the hospitality provided did not meet our expectations.
3.0 / 10.0
The hotel is nice modern.
The staff gave me an impression that they need more training. They never welcome me anytime I come back. I requested a room with a double bed instead of two single beds, they gave me an accessible room and told me I will moved to another room the next day. The next day I waited and nothing happened until I went to inquire. Then I was asked to pay more. It was just too much. I traveled to Astana from another city, people were so polite in other cities. Unfortunately I have a lot of business travel to Kazakhstan but I’m not sure I will ever stay at the Hilton again.
8.0 / 10.0
месторасположение. комфортно. вкусно готовят в ресторане.
не понравился сервис и обслуживание. на ресепшн приходится звонить по несколько раз. в ресторане заказали еду, прождали час и выяснилось, что официант не передал заказ повару, спустя час ожидания.
8.0 / 10.0
Интерьер, расположение
Завтрак платный, мини бар платный
За такую сумму бронирования, можно было бы таким как я проживающим несколько дней (2-3 дня) оставить мини-бар и завтраки без оплаты. Тем более и оплата завтрака за детей, это тоже не красиво
8.0 / 10.0
Местоположение, большой просторный номер, шикарный вид
Отдыхаю в этом отеле уже в третий раз.
Поселили на 3 этаж в той части отеля, где делали «плановый ремонт», непрекращающаяся дрель с 10 утра в воскресенье испортила все впечатление от поездки. Если вы делаете ремонт, то вы должны поселить гостей в той части отеля, где слышимость будет минимальная, потому что люди приехали к вам отдыхать, а в таком шуме отдых невозможен.
Завтраки были скудноваты, не хватало разнообразия, по сравнению с предыдущими поездками в этот отель завтраки стали хуже.
9.0 / 10.0
Постоянно останавливаемся в этом отеле. Расположение прекрасное - ТРЦ, аэропорт близко - нам это идеально подходит. Ну и любим эту сеть отелей. Персонал, сам отель хороший цена - качество
10.0 / 10.0
Вежливый персонал
Отсутствия розеток для кофе машины и чайника. Изношенные халаты
9.0 / 10.0
Очень вкучные завтраки, удобное расположение и приятные сотрудники
То, что лифт карточка подходит только для этажа проживания.
6.0 / 10.0
The hotel is located in a good place.
Jakuzi and steam room were not working most of the days and generally it is poorly managed.
9.0 / 10.0
View very nice
Not much
10.0 / 10.0
Everything
The blackout in the room needs to be more ticker as it lets the light pass into the room
10.0 / 10.0
location
didnt make as early check in
5.0 / 10.0
Ok
No water, elevators broken
8.0 / 10.0
The shower was great, the room was spacious and well designed
Could not open the window
10.0 / 10.0
no coffee in the room ???
9.0 / 10.0
Generally, everything is on a great level, I had a great stay. Breakfast was exceptional.
Too much gold in interior design.
10.0 / 10.0
Room and view are good
10.0 / 10.0
location, staff in hotel was really good
beautiful place, nice service
9.0 / 10.0
I liked SPA, good breakfast, delicious food in the Cloud 9 restaurant. Beautiful main hall, amazing view from the window to Astana Expo sphere.
10.0 / 10.0
The room we booked was a deluxe/standard room but was so good it felt executive! We were so impressed with the size, facilities and the view! Breakfast was also delicious with lots of choice and options.
I was a little disappointed that the lobby bar almost charged 7200 tenge for 2 gins we didn't order or have. Tbe staff were fantastic and did quickly amend the bill when we pointed out the error, but it was a shame it happened.
6.0 / 10.0
Great Spa area, very large & comfortable bed, fast room service
The room I was given was run down (poorly draining showers, broken bath plug) the breakfast has less options than in the past. The foreign TV stations weren't working. There was a Dance competition that was extremely loud in the main lobby early on both weekend mornings early.
Domande frequenti
Quanto costa questo hotel rispetto ad altri a Kazakhstan?
Il prezzo medio per un affitto a Kazakhstan è 37 € per notte. Questo affitto è 4 € meno caro rispetto alla media.
Il parcheggio è incluso in questo hotel?
Sì, il parcheggio è elencato come un servizio per Hilton Astana. Per ulteriori informazioni, ti invitiamo a contattare la struttura per sapere dove parcheggiare.
C’è una piscina in questo hotel?
Sì, presso Hilton Astana è disponibile una piscina. Buona nuotata!
Hilton Astana accetta animali domestici?
Purtroppo questo hotel non è pet-friendly. Provare a cercare di nuovo e filtrare per "Animali ammessi"
Quali servizi sono disponibili presso Hilton Astana?
Abbiamo trovato 12 servizi per questa struttura in affitto, tra cui piscina, aria condizionata, internet/wi-fi, è consentito fumare e parcheggio.