Bastante limpio y la atención excelente

Era un poco ruidoso

The hotel is as advertised, modern, spacious and clean. What set it apart for me was the level of service by the staff. In particular, I would like to thank Julia Gomez who went above and beyond in making my stay memorable.

The website did not work when I tried to reserve a room directly on the website. I had to go through Booking.com which caused some difficulties for the staff. It would be an asset if they had some recommendations for how to access the Monarch Butterfly Reserve for independent travelers who do not have a vehicle and who are not fluent Spanish speakers.

very clean, great location and the best customer service

it’s cleanliness

no a/c in our room

Comfortable, Clean & quiet

Parking is almost in front

comfortable bed and bedding excellent staff who made this special

nothing

great location clean comfortable

breakfast only Continental

Clean and comfortable with helpful staff.

Nothing