Location and hospitality shown by the staff was excellent.

Our family room needed maintenance.

The hotel has lots of perod characteristics.

It was a little worn in places.

The room was clean, comfortable and warm. The hotel is situated in nice grounds, in a beautiful rural location, not far from Cockermouth.

There are stairs to the accomodation meaning a hardish climb if you have heavy bags, which we did.

Lashings of hot water in the shower room. Beautiful building, nice bedroom. Lovely countryside location. Peacocks! Prompt response at the reception desk.

I stayed for a week and would have expected fresh bed linen and towels to at least have been offered at some point. As it was, I had to request a large towel on arrival (two hand towels were provided, one of which I used as a bath mat.) Couldn't get subtitles on the TV. Dan did his best to sort it but without success. This seems to be a common problem: subtitles are available but there seems no way of turning them on. Annoying if like me you are deaf and travelling alone.

Nice house very affable staff lovely peacocks good breakfast

Carpet in hall a bit tired

We stayed in the bridal room with the four poster bed and the views were stunning, I watched the sun rise and felt so at peace watching the birds fly and the sunlight shimmer off the river.

The mattress feels like it could do with replacing soon but was comfortable enough for the night.

The people were welcoming and the food was lovely. It was very comfortable and in a lovely location with beautiful views.

The bathroom could have done with a shelf for toiletries and a grab rail in the shower/bath, as I couldn't have a shower, or a bath without some means of stability.

We felt at home during our stay. we had dinner one night which was good value and delicious. the open fires in the evening are great

the bathroom window wasn’t sealed and let burn wind and rain in making the bathroom very cold